What are the responsibilities and job description for the Academic Success Coach position at Northern VA Community College?
Posting Summary
Working Title
Academic Success Coach
Role Title
Education Support Spec III
Role Code
29144-FP
FLSA
Exempt
Pay Band
04
Position Number
28000766
Agency
Northern VA Community College
Division
NV280-Provost Woodbridge
Work Location
Prince William - 153
Hiring Range
$65,000 - $75,000
Emergency/Essential Personnel
No
EEO Category
E-Paraprofessional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Regular work hours are Monday to Friday from 8:30 am to 5:00 pm, with approximately one evening per week and occasional weekend hours.
May be required to occasionally travel to off-campus work sites such as other campuses, college sites, or local universities.
Eligible for one day telework following probationary period and approval of supervisor.
May be required to occasionally travel to off-campus work sites such as other campuses, college sites, or local universities.
Eligible for one day telework following probationary period and approval of supervisor.
Sensitive Position
No
Job Description
General Description:
The Academic Success Coach reports to the Associate Dean of Student Success and provides academic success services to students on academic warning and probation through appointments and group sessions. The Academic Success Coach proactively engages students on academic warning and/or probation through diverse programming and communications.
Duties and Tasks:
The Academic Success Coach reports to the Associate Dean of Student Success and provides academic success services to students on academic warning and probation through appointments and group sessions. The Academic Success Coach proactively engages students on academic warning and/or probation through diverse programming and communications.
Duties and Tasks:
- Engage in direct interactions, relationship building, case management, and deliver programming in support of NOVA students needing holistic social, emotional, and academic support.
- Keep accurate, up to date notes with the appropriate student tracking software.
- Actively manage a caseload of “at risk” students, including those on academic probation, through individual meetings, group sessions, Navigate campaigns, and referrals to college and external resources.
- Facilitate workshops for faculty members, staff, students, and prospective students on a variety of academic success topics.
- Meet regularly with colleagues on the college-wide Academic Success Working Group to actively support policy and process improvement in collaboration with central student services.
- Assist in the writing of the academic success newsletter/blog/website/
- CANVAS site.
- Collect data, track outcomes, and produce reports about students on academic probation.
- Provide robust and thorough academic advising to caseload and to the general student population.
- Participate in walk-in advising.
- Serve as a liaison to advising teams.
- Participate in College task forces, pathway councils, leadership committees, and working groups.
- Participates in regular professional development as required and/or relevant to the assigned work.
Special Assignments:
- May be required to perform other duties as assigned.
- May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
KSAs:
- Knowledge of student development theories , best advising and coaching practices.
- Skilled in providing academic coaching and advising to “at-risk” students and an ability to maintain confidentiality.
- Ability to discern appropriate instances of confidentiality and effectively communicate this with students.
- Ability to promote inclusive coaching sessions and a campus climate respectful of diversity and multiculturalism.
- Ability to utilize interpersonal and problem-solving skills to collaborate and negotiate with students, faculty, staff, parents, members of the community and university representatives.
- Ability to de-escalate high emotion situations and mental health emergencies, and appropriately involve other college resources and supports, making appropriate referrals.
- Knowledge of relevant federal, state, VCCS, and college policies and regulations including the Family Education Rights Privacy Act (FERPA), Freedom of Information Act (FOIA), Title IX, and
- VAWA/SaVE, and Clery legislation.
- Ability to understand, disseminate, interpret, and communicate college policies and regulations using approved and accepted processes and practices.
- Demonstrate outstanding oral and written communication skills, including the development of letters,emails, and workshop materials, and the ability to present to and instruct large and small audiences.
- Ability to design, implement, and evaluate programs and projects.
- Ability to collaborate on the development, assessment and reporting of student learning outcomes and other assessment measures.
- Ability to conduct responsibilities while demonstrating excellent customer service skills.
- Knowledge of processes and policies for working with students on academic warning and probation.
- Knowledge of, and skill in, computer usage including Microsoft Office, e-mail, student information systems, CANVAS, ticket tracking software, Adobe Acrobat Reader, social media, and use of the Internet to complete research.
- Ability to understand and conceptualize data needs and utilize database systems to generate reports.
- Ability to manage multiple tasks in a timely manner in a fast-paced environment.
Minimum Qualifications:
- Experience providing advising and/or coaching to college students or prospective college students.
- Teaching or workshop facilitation experience.
- Experience with event planning, implementation, and evaluation.
- Experience with educational program support.
Additional Considerations
Additional considerations:
- Experience in academic success coaching or counseling.
- Bilingual with proficiency in a foreign language frequently spoken in Northern Virginia.
- Experience utilizing Navigate and PeopleSoft or other student information systems.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
n/a
Posting Detail Information
Posting Number
CLS_3528P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
01/24/2025
Job Close Date
02/14/2025
Open Until Filled
Agency Website
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.
At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit our website.
NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.
We strive to ensure our employees have the tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at
The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.
*1 day of telework per week after probation.
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $65,000 - $75,000
