What are the responsibilities and job description for the Associate Registrar, Medical Education Campus position at Northern VA Community College?
Posting Summary
Working Title
Associate Registrar, Medical Education Campus
Role Title
Education Support Spec III
Role Code
29144-FP
FLSA
Exempt
Pay Band
04
Position Number
28000703
Agency
Northern VA Community College
Division
NV280-Office of Student Services
Work Location
Fairfax County - 059
Hiring Range
$65,000-$75,000
Emergency/Essential Personnel
No
EEO Category
B-Professional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday – Friday
Sensitive Position
No
Job Description
General Description:
Effectively manages the Enrollment Services Center, ensuring accurate and timely information is provided to new, current, and returning students on a broad spectrum of student services. Hires, trains, and supervises Enrollment Services Center staff members. Handle highly sensitive and complex issues confidentially and in keeping with college and VCCS policies. Processes subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other laws.
Effectively manages the Enrollment Services Center, ensuring accurate and timely information is provided to new, current, and returning students on a broad spectrum of student services. Hires, trains, and supervises Enrollment Services Center staff members. Handle highly sensitive and complex issues confidentially and in keeping with college and VCCS policies. Processes subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other laws.
Duties and Tasks:
- Manages the entire Enrollment Services Center operations, ensuring accurate and timely information is provided to new, current, and returning students on a broad spectrum of student services
- Leads and directs staff to promote and sustain excellent and efficient operation of the registrar’s office.
- Serves as a member of the college-wide Registrars’ Work Group and represent the Annandale Campus in registrars’ monthly meetings.
- Serves as the final review point for Level I the Domicile Appeals.
- Executes special assignments and operations that require restricted SIS access for Social Security number updates, grade changes and various audits;
- Manages the campus senior citizen enrollment and advising process.
- Process subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other state and federal laws.
- Represents the College in court proceedings when required by subpoenas.
- Fosters collaborative working relationships with academic deans, registrars, business managers, CRO staff members and other colleagues.
- Handles all complex Level 1 appeals and incoming domicile cases personally and provide training to staff on domicile determination.
- Conducts outreach programs within the college, community, and with high schools as requested.
- Coordinates the office’s participation in NOVA information sessions, college fairs, high school fairs, transfer fairs and other outreach events as assigned.
- Provides advising to students on international admissions, academics, domicile, FERPA, and college policies and procedures.
- Remains current on degree programs and test interpretation to provide accurate advising information. Assists with student orientation sessions.
- Mentors staff members.
- Follows college’s guidelines and procedures to ensure proper changes in grades.
- Maintains current information on academic renewal, repeat policies, etc. and communicate those policies clearly to students, faculty, and staff members.
- Ensures accurate and timely completion of enrollment verification, grade changes, weekly audits, academic renewals, CRT reports handled by registrar.
- Collaborates with the Central Records Office when inquiries arise about transcripts and graduation audits.
- Ensures student problems are resolved efficiently and effectively.
- Consults with appropriate college and campus departments in resolving student issues.
- Ensures accurate and timely entry of transfer credits and test scores.
- Make regular requests from employees for updates and input on college decisions and share feedback with supervisors for inclusion in the NOVA Brief
***All applicants must reside in Virginia, Maryland or District of Columbia.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required KSAs:
- Excellent customer service skills.
- Strong oral and written communication skills.
- Knowledge of student Information Systems and other information technology tools.
- Knowledge of domicile guidelines.
- Knowledge of international student visa requirements and SEVIS.
- Knowledge of relevant state and federal regulations including FERPA.
- Ability to work one evening per week.
Minimum Requirements:
- Applicable combination of education, training, and experience.
- Experience working in a college or university Registrar’s office.
- Supervisory experience in an office setting.
- Available to work one evening per week.
Additional Considerations
Additional Considerations:
- Prior work experience in a community college Registrar’s office.
- Proficient in English and a second language.
Operation of a State Vehicle
No
Supervises Employees
Yes
Required Travel
N/A
Posting Detail Information
Posting Number
CLS_3639P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
02/28/2025
Job Close Date
03/14/2025
Open Until Filled
Agency Website
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $65,000 - $75,000
