What are the responsibilities and job description for the Enrollment Specialist position at Northern VA Community College?
Title: Enrollment Specialist
Agency: Northern VA Community College
Location: Fairfax County - 059
FLSA: Nonexempt
Hiring Range: $48,000-$58,000
Full Time or Part Time: Full Time
Additional Detail
Job Description:
General Description:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
Duties and Tasks:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
Duties and Tasks:
- Assists the Associate Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.
- Assist with admission application and inquiries, updating student records (SSN, name, DOB, etc.), registration, domicile classification & advising of such inquiry, frequent internal/external communications with students and other functions performed in the Associate Campus Registrar's office in accordance with College policies.
Essential Functions: Admissions application online corrections, assistance in Level One domicile determination, registration, process Withdrawals, NVRK, Senior Citizens, official/unofficial, high school transcripts, enrollment verification, AP, CLEP, IB, Image now/scanning, etc.
Required KSAs:
- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Familiarity with People Soft Student Administration Systems or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Knowledge of PC software applications
- Ability to interpret and explain academic and administrative policies and procedures.
Minimum Qualifications:
- Office training and customer service experience in a high-volume, in-person setting.
- Experience working with a diverse population.
- Experience working in a college office setting or university office setting, preferably an Admissions or Registrar’s office.
- Experience working with computer software applications such as Microsoft Office.
Additional Considerations:
- Experience at a community college or university.
- Experience handling domicile decisions and appeals.
- Experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $48,000 - $58,000
