What are the responsibilities and job description for the Financial Aid Assistant Manager position at Northern VA Community College?
Posting Details
Posting Summary
Working Title
Financial Aid Assistant Manager
Role Title
Education Support Spec III
Role Code
29144-FP
FLSA
Exempt
Pay Band
Position Number
28000292
Agency
Northern VA Community College
Division
NV280-Office of Student Services
Work Location
Fairfax County - 059
Hiring Range
63,000-$73,000
Emergency / Essential Personnel
EEO Category
E-Paraprofessional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
8 : 30 a.m. - 5 : 00 p.m. Monday through Friday.
Sensitive Position
Job Description
Job Description :
The Financial Aid Assistant Manager coordinates financial literacy and default prevention programs and assists with managing the Financial Aid Support Center. The Financial Aid Assistant Manager also exclusively manages the NOVA financial aid duties of the ADVANCE Program, and the High Loan Debt process. This position also processes financial aid, provides financial aid counseling, delivers presentations, and assists the Associate Director of Communications & Enrollment Support with other projects such as updating forms and creating content for the financial aid knowledgebase, blog, and the website.
Duties and Tasks :
The Financial Aid Assistant Manager duties are to :
- Exclusively manage the NOVA financial aid duties of the ADVANCE Program and the CCAMPIS (Child Care) Grant.
- Assist with managing the Virginia Commonwealth Emergency Assistance Program to include reviewing and processing applications, and preparing reports.
- Manage the financial literacy and default prevention programs.
- Oversee the Financial Aid Support Center in the absence of the Support Center Coordinator.
- Provide financial aid counseling and respond to escalated inquiries.
- Determine loan eligibility when high student indebtedness exists and send debt letters to borrowers.
- Create and update knowledgebase articles for the Support Center and the chatbot.
- Assist with updating forms, creating custom financial aid videos, and other content.
- Provide accurate guidance and assistance to students, in-person, over the phone, by email, by tickets, etc.
- Award and adjust aid to eligibility levels required by federal, state, VCCS and institutional rules and regulations.
- Assist in the implementation of special projects.
- Assist in the review of processes to determine where technology can further streamline those processes.
- Perform other duties as requested.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's / Required Qualifications
Required KSAs :
Minimum Qualifications :
Additional Considerations
Additional Considerations :
Operation of a State Vehicle
Supervises Employees
Required Travel
N / A
Posting Detail Information
Posting Number
CLS_3615P
Recruitment Type
General Public - G
Number of Vacancies
Position End Date (if temporary)
Job Open Date
02 / 24 / 2025
Job Close Date
03 / 03 / 2025
Open Until Filled
Agency Website
www.nvcc.edu
Contact Name
Phone Number
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link : https : / / www.dars.virginia.gov / drs / cpid / PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include : fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link : http : / / ethics.dls.virginia.gov /
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https : / / jobs.vccs.edu / postings / 82591
Salary : $63,000 - $73,000
