Clinical Program Manager – Shasta/Trinity

State: California City: Redding County: Shasta/Trinity

Description: Under the direct supervision of the Assistant Director of Mental Health, or the Director of Mental Health, the position's primary responsibilities are 1) to be responsible for directing, planning, organizing, coordinating, and supervising the staff of the Mental Health Services Programs with minimal supervision.

Examples Of Duties

General Responsibilities to meet primary

• Directing the Mental Health Services Programs;
• Meeting with staff on a weekly basis to review current caseload, discuss program issues, and monitor program progress;
• Providing ongoing direction for staff on a daily basis;
• Providing direct clinical services which may include any of the following: individual and group therapy, family therapy, therapy with adults and/or children, and psychological testing;
• Coordinating ongoing training for Program staff with the Training Director;
• Developing and promoting a sense of teamwork among staff;
• Providing staff with immediate attention and direction when a crisis arises;
• Intervening on behalf of program staff with all involved parties, when necessary;
• Meeting with Supervising Therapist to discuss clinical and administrative performance of staff;
• Evaluating staff in writing 5 working days prior to the evaluation deadline;
• Monitoring the review of case files on a monthly basis to insure that files are current and complete and overseeing documentation of all evaluation requirements;
• Maintaining a solid working knowledge of all rules and regulations that have been established by state law, the Board of Behavioral Science, Medi-Cal, and NVCSS;
• Meeting all reporting responsibilities within time frames established by program funding resources and NVCSS administration.
• Developing and providing community service presentations to public and private agencies and organizations;
• Preparing preliminary program budget outlines punctually, accurately, and within available program resources;
• Implementing adequate controls to insure that program expenditures do not exceed program revenues;
• Promoting programs in the community at a level sufficient to maintain a program that fully utilizes the available staff time to the maximum reasonable capacity;
• Attending designated community service provider meetings;
• Networking with appropriate community service providers and referral sources to maintain a positive working relationship with the community;
• Developing and maintaining promotional activities that successfully market the program and recruit new clients;
• Developing and implementing new programs that augment and supplement the primary program function, including research and grant writing;
• Completing forms for program funding and all other required reports to funding sources and NVCSS;
• Discussing program issues with the Head of Mental Health Services or the County Director on a weekly basis;
• Keeping the Head of Mental Health Services or the County Director informed of all critical developments as these developments occur;
• Performing related duties as required.
  
  

Quality Expectations

• Work reflects NVCSS mission and are responsible, flexible, reliable and dependable
• Punctuality and Regular attendance
• Demonstrates a commitment to high quality and responsive service; Proactively identifies opportunities and takes action to improve operations; Offers and accepts constructive feedback; Contributes to the development of new ideas;
• Actively engages in problem solving; Responds to complaints; Seeks resolution of conflicts
• Is organized, efficient, and effective; Sets goals for work tasks: Identifies priority issues; Meets productivity standards
• Works collaboratively with community partners, staff, and/or the leadership team to encourage and support the accomplishment of goals/tasks/position duties
• Provide exemplary customer service to both external and internal clients
• Shows respect for each person’s individuality and preferences, and the cultural/ethnic diversity of NVCSS clients and funders
• Demonstrates a commitment to learning and improvements; Pursue activities to enhance personal and professional growth for self and others
• Protects the confidentiality and information/documentation obtained by nature of our work
  
  

Skills, Knowledge And Abilities

Knowledge of and experience working with Medi-Cal programs, documentation, and billing procedures. Ability to give presentations representing the Agency.

Salary: Pay Range: $39.00 (Step A) - $47.47 (Step G), Exempt

Minimum Employment Qualifications: EDUCATION AND PRIOR EXPERIENCE:

Master’s degree in psychology, social work, counseling or related field required. Must maintain current registration by the appropriate California Board of Behavioral Science Examiners. Three years’ experience of progressively responsible administrative and supervisory experience.

Other: Work Schedule: 40 Hours Per Week, Monday – Friday 8:00 AM - 5:00 PM

Benefits Package: At NVCSS, our benefit program includes monetary and non-monetary benefits that are carefully designed to support the entirety of your life, both personally and professionally. This position is eligible to participate in our benefits package including: medical, dental, vision, Employee Assistance Program (EAP) and group and voluntary life insurance and AD&D. Other benefits include leave of absences, generous holiday pay (14 paid days, including a week closure at the end of December), paid sick and vacation time off, and retirement programs.

NVCSS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Closing Date: 04/25/2025