What are the responsibilities and job description for the Optician position at NORTHERN VIRGINIA DOCTORS OF OPTOMETRY?
Are you passionate about helping people see clearly and feel confident in their eyewear? We’re looking for a skilled and customer-focused Optician to join our team! If you love working with people, have an eye for style, and enjoy providing expert guidance on optical solutions, this is the perfect opportunity for you. As an Optician, you’ll play an important role in creating an outstanding patient experience.
Key Responsibilities:
- Customer Service & Patient Support
- Provide a warm, welcoming environment for patients, ensuring they feel comfortable and valued.
- Guide patients through frame selection, offering expert advice on styles that complement their features and lifestyle.
- Educate patients on lens options, coatings, and care to help them make informed decisions.
- Clearly explain insurance coverage, pricing, and payment options to ensure transparency.
- Address any concerns or questions with patience and professionalism, building lasting relationships with patients.
- Frame & Lens Fitting
- Take precise measurements, including pupillary distance and segment height, to ensure optimal vision and comfort.
- Adjust and customize frames for a perfect fit, considering comfort, durability, and aesthetic preferences.
- Recommend lens enhancements such as anti-reflective coatings, blue-light protection, and prescription sunglasses to improve the patient’s visual experience.
- Order Processing & Lab Coordination
- Process orders efficiently, ensuring accuracy in prescription details and special requests.
- Work closely with optical labs to track orders, ensuring timely delivery and quality assurance.
- Verify completed eyewear before dispensing to patients, ensuring all specifications meet standards.
- Repairs & Adjustments
- Perform minor repairs, including tightening screws, replacing nose pads, and adjusting frames.
- Use specialized tools to reshape or modify frames for improved fit and functionality.
- Store Maintenance & Inventory
- Keep the retail area clean, well-organized, and visually appealing.
- Assist in managing inventory, ensuring popular frames and accessories are well-stocked.
- Maintain compliance with safety and security measures for product handling and loss prevention.
Qualifications & Skills:
- Experience: 2 years prior work as an optician or optical assistant.
- Technical Knowledge: Familiarity with optical measurements, prescriptions, lens materials, and frame adjustments.
- People Skills: Strong communication and interpersonal skills, with a focus on patient education and relationship building.
- Communication Skills: Ability to explain complex optical concepts in simple, easy-to-understand terms.
- Customer Service: A patient-focused approach with a commitment to delivering a friendly, personalized experience.
- Professionalism: Reliable, punctual, and maintains a polished, positive attitude in all interactions.
- Interpersonal Skills: A team player who builds trust and long-term relationships with patients and colleagues.
- Attention to Detail: Ability to take accurate measurements and process and follow up on orders with precision.
- Adaptability: Comfortable multitasking in a fast-paced environment while maintaining excellent service.
- Certification: Certification by the American Board of Opticianry (ABO) is a plus, but not required.
Why Join Us?
- Supportive Work Environment: Join a collaborative team that values professionalism, teamwork, and excellent patient care.
- Career Growth: Opportunities for advancement within the practice for dedicated and motivated employees.
- Competitive Compensation: We offer competitive salaries and benefits.
If you’re ready to take your optical career to the next level, we’d love to meet you! Apply today!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20