What are the responsibilities and job description for the Field Services Technician III position at NORTHERN VIRGINIA ELECTRIC COOPERATIVE?
Power up your career by joining the NOVEC team to provide reliable, cost-effective energy and related services for our customer-owners, employees and the communities that we serve!
Summary of Role:
Provide meter services necessary to obtain meter readings. Ensure accurate recordings of electric usage; meter installation, maintenance, and removal; locate underground distribution facilities. Provide debt recovery services on delinquent accounts while maintaining a high level of customer satisfaction in accordance with NOVEC policies and procedures.
Job Responsibilities will include, but are not limited to, the following:
Obtain meter readings by utilizing the MV-90 XI program; ensure accurate recordings of electric usage; and investigate, maintain, and update records for proper billing utilizing G-5 handheld equipment.
Accurately locate and mark NOVEC underground distribution facilities.
Connect/Disconnect service for NOVEC's customers
Collect payments on delinquent accounts
Perform damage assessment of the NOVEC distribution system during storms
Exchange meters for service and perform meter installation, maintenance, and removal of single and self-contained three-phase meters.
Perform position responsibilities in accordance with NOVEC policies and procedures and VOSHA safety regulations.
Education and Experience:
High School Diploma or GED with a technical or mathematical background is required.
A minimum of eighteen months of previous experience in meter reading; meter installation, maintenance, and removal; and work with 600-volt electric utility meter systems or equivalent experience is required.
Knowledge, Skills and Abilities Required:
Ability to communicate effectively and professionally with all levels of staff and the general public both orally and in writing while maintaining professionalism and control in all circumstances.
Apply working knowledge and ability to operate a personal computer/laptop and related software such as Daffron, Polaris Workforce, and MS Office.
Ability to work with System Operations Department to locate and report damage to the NOVEC system whenever necessary and investigate damages when found.
Ability to perform all responsibilities in accordance with organizational policies/procedures and VOSHA safety guidelines
Anticipate and meet rapidly changing customer needs by quickly refocusing and realigning strategic and operational direction.
WHAT WE OFFER:
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Competitive pay
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Premier health benefits, including an onsite wellness center
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Survivor and Disability benefits
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401(k) retirement plan with a 4% base salary match and an additional match of your contribution at a rate of 50% up to the first 12%
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Life insurance
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Vacation, Sick and Holiday Leave
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Educational Assistance
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Annual Company Events
If you're ready to take the next step towards advancing your career, apply today! NOVEC is an equal opportunity employer and participates in E-Verify. We do not provide sponsorship or relocation for this position.
