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Front Desk Medical Receptionist

Northern Virginia Ophthalmology Associates
Falls, VA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/10/2025

POSITION OVERVIEW

  • A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia
  • Must be available to work Monday - Friday during the following hours (determined by office needs) : 7 : 30 AM - 4 : 00 PM; 8 AM - 4 : 30 PM; 8 : 30 AM - 5 : 00 PM; 9 : 30 AM - 6 : 00 PM
  • POSITION REQUIREMENTS
  • The successful candidate will have :
  • Previous medical receptionist experience
  • Knowledge of medical insurances and referrals
  • Good communication skills and be courteous, reliable, and a fast learner

IF YOU MEET THE ABOVE QUALIFICATIONS, PLEASE SEND YOUR RESUME ASAP FOR CONSIDERATION.

DETAILED JOB DESCRIPTION

We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices : one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.

A successful candidate must :

  • Have exceptional customer service
  • Be able to multi-task, be organized, flexible, and be a team player
  • Be able to perform basic office tasks, including, but not limited to :
  • Greeting patients in a polite, prompt, professional, and helpful manner
  • Checking patients in / out
  • Collecting patient co-pays / unmet deductibles / balances
  • Answering phones in a pleasant manner
  • Dealing with patients' needs promptly
  • Scheduling appointments
  • Communicating effectively with the physicians, staff, and other doctor offices
  • Updating patient demographics in our practice management system (CareTracker PM)
  • Scanning in insurance cards and IDs in our EHR system (SRS EHR)
  • Maintaining a clean work area
  • Performing other office duties as needed
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