What are the responsibilities and job description for the Front Desk Agent-Full-time position at Northfield Inn, Suites & Conference Center?
Northfield Inn is currently seeking a Full-Time Guest Service Agent. Must be flexible and willing to work different shifts when required for both weekdays and weekends. We are a busy Conference Services Hotel that requires a mature, up beat personality to receive our guests with a smile and professional demeanor. This position requires you to be available to work any shifts and weekends.
If you are looking for a change and would like to become part of our great Hospitality Team, please submit your resume. Previous applicants need not apply.
We look forward to speaking to you soon!
ESSENTIAL JOB FUNCTIONS:
* Greets, registers, and assigns rooms to guests
* Handles confidential information, including guests records, with a high degree of integrity
* Promptly and effectively deals with guest requests and complaints
* Answers and routes calls as appropriate; takes guest messages with accuracy
* Responsible for cash drawer contents and transactions during shift
* Maintains accurate records including cash flows, registration cards, reservations cards, and property walks
* Offers and properly handles requests for wake-up calls
* Records pertinent guest information in the shift log
* Ensures common area/lobby is clean
* All other duties as assigned
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Hide
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
- 401(k)
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 3 years (Required)
Work Location: In person
Salary : $16 - $17
