What are the responsibilities and job description for the Medical Receptionist position at Northgate Neurology?
Company Description
Northgate Neurology, PLLC is a medical practice located in Hixson, Tennessee. The practice focuses on providing neurological care to patients in the Chattanooga area.
Role Description
This is a full-time on-site role for a Receptionist in Hixson, TN. The Receptionist will be responsible for phone etiquette, appointment scheduling, receptionist duties, fielding phone calls, incoming referrals, medical office tasks, and insurance verification on a day-to-day basis.
Qualifications
- Phone Etiquette and Receptionist Duties skills
- Appointment Scheduling and Medical Office experience
- Insurance Verification knowledge
- Excellent communication and interpersonal skills
- Organizational and multitasking abilities
- Experience in a medical setting
- High school diploma or equivalent required
**Job Overview:**
We are seeking a skilled and detail-oriented Medical Receptionist to join our team. The ideal candidate will have a passion for providing exceptional patient care and administrative support in a fast-paced medical environment.
**Responsibilities:**
- Greet patients and visitors in a friendly and welcoming manner, providing exceptional customer service.
- Manage the front desk and coordinate appointments, ensuring that all medical insurance is verified.
- Utilize medical terminology to accurately document patient information and maintain patient records.
- Perform insurance verification and collecting copays and coinsurance.
-Excecute incoming referrals.
- Maintain a clean and organized office environment, including the reception area and patient waiting room.
- Answer and direct phone calls, as well as respond to patient inquiries in a timely and professional manner.
- Perform various administrative tasks, such as preparing patient files, scheduling appointments, and managing patient records.
- Perform other administrative tasks as needed, such as preparing mailings, filing, and performing data entry.
**Requirements:**
- High school diploma or equivalent required.
- Experience working in a dental clinic or medical office preferred.
- Knowledge of medical terminology and referrals.
- Proficiency in using electronic medical records (EMRs) such as NextGen.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and knowledge of office software.
- Basic knowledge of office procedures and practices.
- Ability to work as part of a team and maintain confidentiality of patient information.
**Skills:**
-Medical Office practices
-Medical terminology
- Epic, NextGen, etc.
- Insurance verification
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 – 32 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Neurology
Schedule:
- Monday to Friday
- No nights
Experience:
- Medical office: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Ability to Commute:
- Hixson, TN 37343 (Required)
Work Location: In person
Salary : $15 - $17