What are the responsibilities and job description for the Pool Staff position at Northgate Resorts Jellystone Park?
Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.
Our Pool Staff are responsible for guest satisfaction, safety, and park compliance of the assigned aquatic facilities. This is a SEASONAL, full-time or part-time position and reports to the Pool Attendant Supervisor.
DUTIES & RESPONSIBILITIES
Our Pool Staff are responsible for guest satisfaction, safety, and park compliance of the assigned aquatic facilities. This is a SEASONAL, full-time or part-time position and reports to the Pool Attendant Supervisor.
DUTIES & RESPONSIBILITIES
- Verify wristbands for guest entry
- Check for glass containers for safety reasons
- Clean and vacuum pool, clean skimmer baskets and skim the pool as needed
- Sweep pool deck, clean tables, pick up trash, and empty trash cans
- Regularly straighten pool furniture
- Participate in other projects and activities as assigned
- Present professional appearance and attitude at all times and maintains a high standard of customer service
- Performs various maintenance duties as directed to maintain a clean and safe facility
- Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance
- Advises aquatics management of unsafe and unsanitary conditions
EDUCATION/TRAINING/EXPERIENCE
- Customer service experience preferred
- First Aid and CPR certification preferred
QUALIFICATIONS/REQUIREMENTS
- Required to work a flexible schedule, including nights, weekends, and holidays
- Excellent customer service, communication, and problem-solving skills
- Maintain composure under pressure
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
ESSENTIAL PHYSICAL DEMANDS
- Able to move up to 50 lbs
- Ability to swim
- Must be able to remain in a stationary position
- Regularly move throughout the pool area
- Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
- Constant exposure to outside weather conditions
- Able to continuously scan all areas of the pool with a clear vision
- Able to adequately hear noises and distinguish distress signals
Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E-Verify Program.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
