What are the responsibilities and job description for the Wash Tech position at Northgate Tommy's Express?
Join our phenomenally successful team at Northgate Tommy's Express Car Wash! Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy’s Express, we deliver the ultimate car wash experience. We offer convenience for today’s fast-paced customer, like our no-hassle monthly club that can be managed right from our mobile app and license plate reader that allows customers to enter our wash in just seconds.
We are growing quickly and looking for motivated individuals to be a part of our winning team! We offer a great work environment, excellent training, professional development, competitive pay, and benefits. If you are great with customer service, confident with technology, enjoy working in a fast-paced but supportive team environment, you will love Tommy's Express!
As a Tommy's Express Customer Service Team Member, You Get To:
We are growing quickly and looking for motivated individuals to be a part of our winning team! We offer a great work environment, excellent training, professional development, competitive pay, and benefits. If you are great with customer service, confident with technology, enjoy working in a fast-paced but supportive team environment, you will love Tommy's Express!
As a Tommy's Express Customer Service Team Member, You Get To:
- Learn and Oversee Wash Quality
- Enjoy Communicating with Management and Operations Team as Needed
- Maintain External Vacuum Center
- Keep location neat and always maintain car wash cleanliness.
- Perform site and grounds maintenance (lawn care, site cleanliness, etc.)
- Exceed guest's expectations, always.
- What We Expect from a Tommy's Express Customer Service Representative:
- A positive, friendly attitude
- Develop, foster, and promote an environment that prioritizes guest satisfaction above all else
- Promptly and accurately process guest orders.
- Actively promote and sell car washes and unlimited club memberships.
- Maintain our car wash, vacuum center and grounds for all customer needs.
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
Job Requirements
- Excellent customer service skills
- Exceptionally reliable
- Energetic, self-starter for a fast-paced environment
- Team player and customer-focused
- Comfortable with technology
- Exceed guest’s expectations, always.
Northgate Tommy's Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate Tommy's Express is also a proud participant of the E-Verify Program.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
