What are the responsibilities and job description for the Nursing Administrative Assistant position at Northlake Behavioral Health System?
Position Summary: This position is primarily responsible for providing office clerical assistance for the Nursing department. Coordinates Appointment Calendar. Create and Maintain required files. Prepare and Distribute information, materials, and schedules. Transcribe meeting minutes. Screen and Distribute Administrative Telephone calls and Mail. Prepares contracts or other documentation as required. Coordinates and schedules internal meetings. Prepares all required information. Maintains proper records of meetings Schedules and arranges for meeting preparations as needed. Coordinates Board of Trustee reporting and regulatory functioning. Participates in mgmt projects as appropriate. Composes correspondence and reports as requested. Maintains strict confidence of Administrators. Keeps nursing and clinical phone list updated and disseminated. Participates in Regulatory Body Survey preparation and compliance activities. Maintains licensure, accreditation, and other regulatory documentation in admin offices. Assists in preparation of any regulatory documentation requests as needed. Writes, types, or enters information into computer to prepare correspondence, training, patient/resident information, nursing schools, and other documents. Proofreads records or forms. Sorts and files records. Answers telephone, conveys messages, and runs errands.
Photocopies documents.
Minimum Qualifications:
Education: Associates degree preferred with one (1) year experience in the medical field or High School Diploma or GED required with three (3) years’ experience in the medical field
Experience: One (1) – two (2) years of Administration Assistant experience preferred. Type 60 wpm preferred
Competency: Position and Age-Related
HIPAA: Has access to and adds information to the Medical Record. May only access medical record of assigned patients.
Other: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quantity - Completes work in timely manner; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments
Work Demands/Environment: Ability to exercise self-control in potentially volatile situation such as being verbally or physically confronted in a threatening or aggressive manner; must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinions. Ability to stoop, kneel, crouch, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less that 40 db loss @Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound. Perform repetitive motions with wrists, hands and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to life, carry, push, pull or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Worker must have the ability to stand for at least 8 hours in order to adequately supervise patients.
