Financial Aid Advisor/Veterans Certifying Official

This position exists to serve as the college expert to review, research and evaluate all documents relevant to determine eligibility and awarding large amounts of Federal, State and institutional funds to college students. The incumbent will serve as the primary contact and resource in the financial aid office for all new and returning students as well administer the work-study program. This position will serve as the primary Certifying Official for Veterans at the East Grand Forks Campus. The incumbent is responsible for verification of eligible non-citizens college-wide. The position will adhere to all Federal, State, and Institutional Financial Aid Regulations.

• Serve as college resource liaison regarding all financial aid programs, policies and procedures, providing advising to the college, community, students and parents. Researching information to ensure accurate and timely information is provided within state/federal policy and guidelines.

• Administer the work study programs on the EGF campus to ensure new work-study employment information is entered timely, verifying information and making determination of complete applications and files. Incumbent researches processes and procedures and makes recommendations for changes as necessary to ensure efficient operations.

• Serve as a Veterans Certifying Official.

• Verification of Eligible Non-citizens.

• Complete 150% calculations for students that are requested by the Director of Financial Aid and other staff.

• Maintain accurate financial aid files for application and award ensuring compliance with Federal verification requirements for individual financial aid student files.

• Maintain and coordinate all digital imaging responsibilities in the financial aid office on EGF campus.

• Ensure efficient operations of EGF financial aid office.

Minimum Qualifications

• Minimum of two years of experience working in a post-secondary education setting or completion of an Associate’s Degree or the equivalent of a two year diploma.

• Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review

• Ability to maintain confidentiality of private information according to procedures, rules, and statutes.

• Computer knowledge, proficiency and understanding with the ability to remain up-to-date with the many software programs utilized in the administration of financial aid.

• Ability to work closely with the public and be able to clearly inform students and parents of the financial aid process.

• Willing to work as part of a team

• Physical Demands (sitting for extended periods of time)

Preferred Qualification

• Bachelor’s degree in business, accounting or human service related field

• Experience working in Financial Aid

• Knowledge of student financial aid programs

• Knowledge of state and federal financial aid rules and regulations

• Ability to follow directions, to take corrective criticism, to get along with coworkers and supervisors

• Able to handle stressful situations with the highest level of professionalism consistent with excellent customer service.

• Ability to communicate effectively with students, staff, and faculty and the ability to deal tactfully with diverse populations in a positive, courteous and helpful manner.

• Ability to work independently with limited supervision

About

Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance
• to provide support for your family in the event of death
• Short-term and long-term disability
• insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information
Employment information for this position can be found in its collective bargaining agreement or its plan document at
http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

03-12-2025

How to Apply:

Internal Minnesota State College and University Applicants: https://www.northlandcollege.edu/about/offices/human-resources/employment/

Internal MinnState applicants MUST log into Workday and apply through the Jobs Hub app. If you do not see it in your apps, you will need to add it.

External Applicants: https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/NLND---Thief-River-Falls-Campus/Dean-of-Academic-Affairs--Liberal-Arts---Pathways_JR0000001694