ADULT SERVICES CASE MANAGER

Overview :

The mission of NorthPoint Health & Wellness Center's (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community : Whole-Person Integrated Care, Building Community Well-Being and Health Equity.

Whole-Person Integrated Care

NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.

Building Community Well-Being

A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to flourish and fulfill their potential. To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need.

Health Equity

NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential.

General Job Statement :

The Adult Services Case Manager focuses on supporting African American men and single adults in their journey toward personal and professional growth, improved health outcomes, and improve quality of life. Through case management, the Case Manager role is to address a broad range of socioeconomic challenges, helping NorthPoint guests to access the resources and tools necessary for self-sufficiency and well being. This role involves conducting thorough assessments to identify the unique needs and strengths of each individual, developing tailored Individual Development / Goal Plans to connect them with critical services such as medical, dental, and behavioral health care, education, housing, employment, and training opportunities. By implementing a culturally competent approach, the Case Manager ensures that the experiences and challenges of African American men and single adults are acknowledged and addressed via NorthPoint Services. Through skill development, goal setting, and coaching, the Case Manager empowers individuals to overcome barriers, laying a path toward resilience and self-sufficiency.

Minimum Qualifications :

• Bachelor's Degree in Psychology, Sociology or closely related field, preferred. Associates Degree with two (2) years of case management experience in a non-profit setting focusing marginalized communities, or a High School Diploma or GED with four (4) years' experience in case management in a non-profit setting working with marginalized communities.
• Two or more years of proven experience and the ability to perform intensive case management and programmatic functions such as tracking outcomes, implementing service coordination and assisting with program development and outeach for adults.
• Excellent oral, written and group communication skills to effectively interact with people of various ages, ethnic, cultural backgrounds, and economic status.
• Knowledgeable of community, educational and economic resources, and social services in North Minneapolis.
• Highly developed organizational skills and comfortable taking initiative.
• Valid driver's license, proof of current insurance and reliable transportation required.
• Proficient in MS Word, MS Excel, and computer client tracking databases.

Benefits and Perks :

Our workforce reflects the community we service and we work hard to embrace diversity, inclusion and equity. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees.

The passion and dedication of our employees makes this a great place to work! If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at and express your interest under Employment Opportunities Human Services.

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