What are the responsibilities and job description for the Human Resources Coordinator position at Northpointe Staffing Professionals?
HR Coordinator
Core Responsibilities:
- Provide high quality advisory support to HR Business Partners/BU Managers and Leaders alike as on routine, cyclical and adhoc HR focus areas including, but not limited to, reasonable accommodations, background escalations, and Tier 2 leave of absences
- Partner with global and regional HR colleagues to support people initiatives
- Provide day to day support for employees and managers on advisory HR matters in a timely and accurate way
- Facilitates communication and liaise between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders
-Liaise with employee relations and employment law as required
- Ensure requests are tracked appropriately - documents and maintains accurate, appropriate and timely case notes and status via Firm centralized systems - HRCM and AskHR - from conception to close
- Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience
- Ensure that service delivery standards are consistently met or exceeds expectations by providing high quality support and guidance
- Exceptional judgement; escalates pertinent matters as necessary
- Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience
- Strong relationship building skills and ability to engender trust quickly
-Strong understanding of the Human Resources function and labor laws
- Must be a team player who enjoys a high volume, fast paced and dynamic environment
- Strong organizational skills and ability to manage multiple workstreams and assignments
- Successful candidate will have a roll up your sleeves, can do, mindset and be open to change
- Strong ability to multitask and maintain attention to detail while dealing with a heavy volume of workflow
- Results orientated and able to meet deadlines
- Exhibits ownership and accountability to ensure tasks are completed in a thorough and timely manner
- Effective problem solving skills with a high degree of initiative and resourcefulness
- Ability to handle confidential information in a professional and discreet manner
- Strong Microsoft Office skills in Excel, Power Point, Word, etc.
- Stay updated on relevant laws and regulations to ensure compliance
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field with preferred years of HR Coordinator/Recruiting experience
- Excellent interpersonal skills with demonstrated patience, tact, and respect
- Strong organizational, thorough communication skills
- Excellent independent judgement; knows when the escalate
- Ability to navigate multiple stakeholders
- Experience dealing with sensitive matters and ability to maintain confidentiality
- Experience in coordinating accommodation requests or similar roles is preferred
