Director, Risk Management

We are seeking a dynamic and experienced Director of Risk Management to lead and oversee all insurance-related services for our high-net-worth clients. This role requires a strategic thinker with a client-centric approach, capable of developing scalable processes and systems to enhance the client and advisor experience. The ideal candidate will act as a liaison among advisors, insurance carriers, and clients, fostering strong relationships with third-party partners while ensuring alignment with clients’ overall financial strategies. 

Key Responsibilities/Essential Functions

• Insurance Oversight
  • Manage and coordinate all lines of insurance for clients, including life, disability, property and casualty, long-term care, and health insurance.
  • Technical Expertise
  • Conduct comprehensive assessments of high-net-worth clients’ insurance needs and recommend tailored product solutions that align with their overall financial goals and risk management strategies.
• Cross-Functional Collaboration
  • Partner with Tax, Estate, and Investment teams to ensure insurance strategies integrate seamlessly with clients’ overall financial plans.
  • Foster communication across all Personal Office teams to provide holistic and tailored solutions.
• Client Liaison
  • Serve as the primary point of contact between advisors, insurance carriers, and clients, ensuring seamless communication and service delivery.
• Process Development
  • Design and implement efficient processes and systems that scale to provide a world-class experience for clients and advisors.
• Relationship Management
  • Build and maintain strong relationships with third-party insurance partners to facilitate effective collaboration and service excellence.
• Compliance and Risk Assessment
  • Ensure all insurance services comply with regulatory standards and conduct regular risk assessments to protect clients' interests.
• Team Leadership
  • Lead and mentor a team of insurance professionals, promoting a culture of continuous improvement and client service excellence.
• Performs other duties as assigned.

Position Requirements

Formal Education & Certification

• Bachelor’s degree in Finance, Business Administration, Risk Management, or a related field.
• Advanced degrees or professional certifications (e.g., CFP®, CLU®, CPCU®) are preferred.

Knowledge & Experience

• Minimum of 8 years of experience in risk management or insurance services within the financial services industry, preferably with a Registered Investment Advisor (RIA) firm and with a focus on serving high-net-worth clients.
• Expertise in various insurance products and services with an ability to identify solutions tailored to high-net-worth clients’ needs.
• Strong cross-functional collaboration skills, particularly with Tax, Estate, and Investment teams.
• Proven ability to develop and implement scalable processes and systems.
• Exceptional interpersonal and communication skills, with a client service mindset.
• Demonstrated leadership and team management capabilities.
• Proficiency in using insurance management software and CRM systems.

Personal Attributes

• Proactive problem-solving skills and innovative mindset.
• Strong organizational and time-management abilities.
• Exceptional attention to detail with the ability to manage multiple priorities.
• Commitment to client satisfaction and service excellence.
• Ability to successfully pass a background check.

 Our Compensation & Benefits 

• The estimated base pay salary rate for this role is $98,119 - $147,178 per year. Base salaries are determined based on job-related knowledge, skills, experience, and geographical work location. In addition, depending on the role, many roles are eligible for variable pay such as bonuses, commissions, and/or long-term incentives. To energize and inspire, we offer comprehensive benefits, including a company-funded ESOP and strong retirement plans, tuition reimbursement, comprehensive healthcare/dental/vision coverage, and generous Paid Time Off (PTO). 

 Work Conditions

• Ability to work in a fast-paced, dynamic environment with tight deadlines.
• Occasional off-hours support may be required during critical periods.
• Primarily office-based with potential for remote work as needed.
• Extended periods of sitting and computer use.
• Occasional travel for training or collaboration.
• Must be authorized to work in the United States. 
• Successful completion of a criminal background check is required.  
• We are committed to providing reasonable accommodations to individuals with disabilities. If you require assistance or accommodation during the application or employment process, please contact the People Team at PeopleTeam@NorthRockPartners.com.
• NorthRock Partners is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. We provide an inclusive and welcoming environment for all employees and applicants.

Salary : $98,119 - $147,178