What are the responsibilities and job description for the Director of Operations position at Northshore Harbor Center?
Operations Director
The Harbor Center – St. Tammany Parish, LA
Join our dynamic team as Operations Director at one of Louisiana's premier event venues. The Harbor Center is a stunning 54,000 square-foot facility hosting nearly 200 events annually, from intimate corporate retreats to large consumer shows, banquets, sporting events, and business seminars.
About The Harbor Center
Strategically located between New Orleans and the Mississippi Gulf Coast, The Harbor Center stands as an economic development engine and quality-of-life enhancement for St. Tammany Parish. Our state-of-the-art facility features:
- 18,000 square feet of flexible, column-free exhibit space with 30-foot ceilings and an additional newly, completed expansion of 9,000 square feet of flexible, column-free event space
- Versatile spaces accommodating 25 to 2,500 people
- Two-bay loading dock and drive-in ramp with 18'x18' door
- Extensive outdoor green space
- On-site catering facilities
About the Role
As Operations Director, you'll serve as a key member of our Senior Management team, reporting directly to the General Manager. You'll lead our Building Services team while collaborating with our experienced Event Managers to maintain and operate our cutting-edge facility.
Key Responsibilities
- Oversee daily HVAC operations and building systems maintenance
- Supervise and develop Building Services staff
- Coordinate event setup and teardown operations
- Manage facility security systems and safety protocols
- Establish and execute preventative maintenance programs
- Oversee vendor relationships and maintenance contracts
- Operate technical equipment including sound, lighting, and heavy machinery
- Collaborate with Events Managers on floor plan modifications and technical requirements
- Ensure optimal functionality of our shift-shape wall systems and versatile floor plans
Qualifications
- 5 years of facility operations experience
- Proven leadership experience in facilities management
- Extensive knowledge of building systems (HVAC, electrical, plumbing)
- Strong technical aptitude with both manual and digital systems
- Experience with event venue operations preferred
- Excellent communication and problem-solving skills
- Ability to work flexible hours including evenings, weekends, and holidays as needed
What Makes You Stand Out
- Track record of implementing cost-saving initiatives
- Experience with mid-size event venue operations
- Strong vendor management background
- Proven success in team leadership and development
- Problem solver with a positive attitude
What We Offer
- Leadership role in a dynamic events environment
- Opportunity to impact our facility's operations and growth
- Professional development opportunities
- Collaborative work environment
- Comprehensive benefits package including fully paid insurance (health, dental, and vision), retirement plan, Paid Time Off (PTO)
Be part of a team that doesn't simply rent space – we create memorable experiences. The Harbor Center's commitment to excellence and customer service has made us an event planner's dream destination, and we're looking for an Operations Director who shares our vision for exceptional service delivery.
Qualified candidates should submit their resume and cover letter detailing their relevant experience in facility operations and team leadership, including salary history.
We are an Equal Opportunity Employer and welcome a diverse pool of candidates.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application Question(s):
- Please indicate desired salary.
Ability to Commute:
- Slidell, LA 70461 (Required)
Work Location: In person
Salary : $60,000
