IT Administrative Assistant

Mission

Northside’s mission is to connect unconnected people to Jesus by connecting them to Christ, Community and their Calling.

Position Overview

The IT Administrative Assistant will provide essential support to the team’s administrative operations, helping ensure smooth day-to-day functionality of office tasks and communications. This role requires someone with strong organizational abilities, attention to detail, and the ability to thrive in a dynamic environment. The ideal candidate will possess exceptional communication skills, strong decision-making capabilities, and a commitment to confidentiality. This person will work closely with the IT team, embodying professionalism and a heart for service that aligns with Northside’s mission and values.

Job Duties

• Office Management and Administrative Support
  • Perform general administrative duties, such as answering phones, managing calendars, scheduling meetings, and organizing files with meticulous attention to detail.
  • Coordinate and maintain team records, documents, and communication materials, demonstrating a high level of confidentiality, integrity, and organizational skill.
  • Prepare and edit documents, reports, presentations, and correspondence with professionalism, meeting church standards and enhancing office efficiency.
• Communication and Liaison
  • Act as a primary point of contact for church staff, congregation, and visitors, facilitating a welcoming and supportive atmosphere in all interactions.
  • Manage internal and external communications, including emails, phone calls, and inquiries, responding promptly and courteously with professionalism and respect.
  • Liaise with various departments, ensuring smooth coordination and effective communication, while reflecting the church’s mission and commitment to service.
• Event Coordination
  • Support the planning, coordination, and execution of team events and meetings, including scheduling, logistics, and material preparation.
  • Assist in setting up for events, maintaining a proactive, detail-oriented approach to ensure seamless event execution and organization.
• Documentation and Record-Keeping
  • Organize, manage, and update records, files, and databases related to team operations, and administration.
  • Prepare, track, and file documents with accuracy, upholding confidentiality and church guidelines, and proactively seeking ways to improve organization and efficiency.
• Professional and Proactive Task Management
  • Approach tasks with a forward-thinking mindset, anticipating office needs, troubleshooting issues, and taking proactive steps to enhance administrative support.
  • Handle multiple priorities, managing workload effectively and independently, while remaining calm and professional under pressure.
  • Maintain a courteous, trustworthy demeanor, aligning with the church’s values and fostering a respectful and positive environment.

Education and Experience

• High school diploma or equivalent required; associate’s or bachelor’s degree in a related field is a plus.
• 1-3 years of related experience or education preferred. 
• Strong knowledge of office management practices and procedures, with experience in handling confidential information.

Knowledge, Skills, and Abilities

• Strong personal faith and alignment with the core values and mission of Northside (C3 Faithfulness as outlined below).
• Proficient with Mac and Google Suite, with ability to build proficiency in Planning Center, Rock Database, Asana and Slack 
• Excellent communication skills, verbal and written with strong attention to detail.
• Ability to discern needs and respond appropriately, sensitively and proactively.
• Ability to work effectively in a fast-paced environment, think on your feet and remain calm under pressure.

C3 Faithfulness

We do this by remaining personally connected—to Christ, community, and calling. The invitation we extend to every person who engages with us at Northside is an invitation to a call that we have already embraced and are fully committed to as a staff leadership team. These are the commitments we expect every member of our team to acknowledge and uphold:

1. CHRIST

“He is before all things, and in Him all things hold together.” - Colossians 1:17

• Identity - physically, mentally, emotionally, spiritually, relationally rooted in Jesus
• Work - embracing staff values of healthy, hungry, unified, and among the people
• Financial Generosity - giving 10% of gross income (a first fruits tithe) to Northside

1. COMMUNITY“They devoted themselves to the apostles’ teaching and to the fellowship, to the breaking of bread and to prayer.” - Acts 2:42

• Weekend Gathering - regular attendance and participation in congregational worship (present for 75% of weekend gatherings throughout the year)
• Life-Changing Community - regular attendance and participation in a Life Group, micro group, or another intentional and regular gathering where prayer, Scripture, encouragement, and accountability is the norm.
  
  

1. CALLING“Each one should use whatever gift he has received to serve others, faithfully administering God’s grace in its various forms.” - 1 Peter 4:10

• Carrying out God’s ministry for me in this season (sharpening my skills through networking as well as both formal and informal skill development)
• Serving others with my gifting whenever the Spirit leads

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