What are the responsibilities and job description for the SALES GREETER position at Northside Ford - Brasada Ford?
Job Description
Job Title: Sales Greeter
Department: New Vehicle Sales
Reports To: General Sales Manager
FLSA Status: Non-Exempt
Prepared By: Chris Shakoor
SUMMARY
Welcomes Sales Customers and gathers customer data.
ESSENTIAL DUTIES
Essential duties include the following. Other duties may be assigned.
- Approaches and greets all New and Used vehicle customers.
- Insures that all areas that new and used vehicles are displayed in are periodically checked for potential customers.
- Gathers customer data including name, address, phone number, email address, and vehicle needs/wants.
- Submits data to receptionist for entry into CRM.
- Introduces customer to the salesperson that management assigns to customer.
- Provides dealership directions to customers or and introduces them to staff.
- Directs customers with dealership concerns to the appropriate management. Informs management about customer concerns.
- Maintains a professional, friendly demeanor.
- Exhibits a high level of commitment to customer satisfaction.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school education up to the 11th grade.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations to other employees of the organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@nsautogroup.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.
