What are the responsibilities and job description for the Veterinary Receptionist position at Northside Veterinary Hospital?
We are seeking a highly motivated, full-time (or part-time) receptionist to join our team. Our busy three-doctor veterinary hospital focuses on high-quality patient and client care. Northside Veterinary Hospital is a locally owned, AAHA-accredited, progressive, small animal hospital in Hillsdale, MI.
A successful candidate will be a reliable self-starter with excellent communication skills, friendly, detail-oriented, and able to thrive in a fast-paced environment. We offer a competitive wage, flexible time off, benefits, and an open-book management style. Also, our support staff is fun, collaborative, dedicated, trained, and efficient. Our excellent reputation in our community is due to our trusted, high-quality veterinary team and personal attention. We pride ourselves on individual customer service, getting to know our clients, and individualizing our patient’s needs.
Requirements for this position:
- Professional client communication is critical
- Previous experience working as a receptionist or in a customer service role is highly preferred
- Must be able to lift 50 pounds
- Managing multiple phone lines
- Friendly attitude and confidence to deal with stressful situations
- Reliable and punctual
- Ability to perform payment and financial transactions
- Proficient in computer systems and software
- Exceptional phone skills and communication skills with a positive attitude
- Excellent spelling and grammar
- Ability to manage varied and sometimes challenging conditions when exposed to highly emotional situations
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to learn quickly and provide accurate client education and information
- Maintain a very high attention to detail and highly organized
- Strong work ethic
- Display a positive and professional attitude and demeanor among clients and fellow team members
- Work as part of a team
- Maintaining a caring and compassionate atmosphere for our clients and patients
- Ability to display tact and respect with clients and team members
- Ability to conduct oneself confidently, calmly, and professionally with clients and staff
- Must feel and express a genuine liking for animals (and their owners)
Full-time is preferred, but part-time will be considered. (Please Note: some benefits are dependent on the weekly number of hours worked.)
The full-time position is 32-40 hours per week and occasionally requires rotating Saturdays. The pay starts at $16.00 but is negotiable depending on experience. Northside is open Monday through Friday from 7:45 a.m. to 5:30 p.m. and Saturdays from 8:45 a.m. to noon.
We offer a competitive hourly wage in addition to:
- Health Insurance
- Dental Insurance
- Premium scrubs and jackets
- 401(k) match
- Holiday pay
- Generous discounted veterinary services
- Paid time off
- Continuing education allowance
- Bonuses
EOE - No phone calls, please!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Application Question(s):
- Are you able to work rotating Saturday mornings? Do you prefer full or part time?
Experience:
- receptionist/customer service: 1 year (Required)
Work Location: In person
Salary : $16