Benefits Specialist

Role Overview

NorthStar Anesthesia is in search of an experienced and proactive benefits specialist to be dedicated to the planning and execution of NorthStar’s benefits-related initiatives and day-to-day vendor and program management. The ideal candidate will take the initiative to identify solutions with a keen focus on ensuring a superior NorthStar employee experience with their benefits. 

In addition to the key responsibilities of this position, within the next 12-24months, the benefits specialist will have an integral role in the successful implementation of the following initiatives:

• Transition of employee health benefits administration (currently administered internally via Workday) to a third-party expert benefits administration vendor.
• Transition from fully insured to self-insured model, including new compliance requirements, developing plan design/covered expenses and health management and well-being strategy changes with the assistance of external consultants.

Key Responsibilities

• Ensure a successful transition of employee benefits administration to an external benefits administration vendor as an integral member of the implementation team.
• Manage day-to-day vendor performance, identify issue trends, and monitor overall employee experience with all employee benefits vendors.
• Perform ongoing audits of benefits administration vendor, including reports, files and invoice support documents to ensure accuracy and monitor service levels.
• Deliver excellent customer service and resolve escalated employee benefits-related issues.
• Identify areas of friction with the employee benefits experience and proactively develop solutions producing successful outcomes, ensure implementation and monitor success.
• Play an essential role in annual enrollment planning, management and implementation and post annual enrollment activities, including requirements updates, testing, employee communications and conducting onsite employee meetings.
• Create and deliver ongoing and ad-hoc reports, monitor leave of absence and workers compensation processes and ensure compliance with all employee benefits administrative policies.
• Proactively review and stay current with changing employee benefit trends, regulations, and the needs of NorthStar’s employees.
• Develop and maintain project management and tracking documents, provide regular status updates to ensure successful implementations of benefits related programs and initiatives.
• Ensure all benefits communications assets and vehicles are updated and accurate for current and new benefits programs and offerings. 
• Proactively identify opportunities to promote NorthStar’s benefits offerings and collaborate with the communications specialist to develop, maintain and implement an ongoing communications calendar
• Present and update benefits-related presentations to groups of employees in onsite locations, 1:1 and virtually throughout the year.   
• Evaluate and present recommendations for new benefits and well-being programs and changes to ensure NorthStar’s benefit offerings are competitive. Work collaboratively with brokers and vendors to ensure recommendations are data driven.
• This will be a hybrid role in Irving, TX.  Remote office option, with Tuesday and Wednesday in our office.  

Requirements

• Experience managing relationships with external benefit administration vendors, auditing and monitoring performance and service levels.
• Strong team orientation with collaborative style; able to professionally handle sensitive and confidential information.
• Proven experience implementing efficient, innovative benefit programs and solutions
• Proven experience partnering and collaborating with internal teams and externally with benefits vendors, brokers and consultants to drive solutions.
• Highly effective verbal and written communications skills; able to distill complex concepts/information in a digestible manner
• Ability to juggle multiple priorities and report progress in a fast-paced environment with limited guidance.
• Strong command and experience with complying with state and federal benefit regulations (e.g. ACA, ERISA, HIPAA, FMLA, PFL, etc.) and state leave of absence and workers compensation requirements.
• Proactive mindset with proven experience developing plans, maintaining updated project documents and communicating status
• 3 years of experience in employee benefits, vendor management and benefits and well-being program implementations.
• Advanced knowledge and experience in Microsoft Excel and PowerPoint and creating and maintaining complex reports and graphics.
• 10% - 15% Travel may be required for onsite employee meetings throughout the year and during annual enrollment season.
• Workday experience preferred.

Qualifications

NORTHSTAR ANESTHESIA 

Company Philosophy

NorthStar provides quality anesthesia care while improving efficiency and accountability. It’s a proven performance-driven approach that’s better for everyone – patients, hospital administrators, surgeons, and anesthesia providers.

Company Mission

To provide the best clinical care and to help hospitals and surgery centers succeed.

NorthStar Anesthesia Overview

NorthStar Anesthesia was founded in 2004 by an anesthesiologist and CRNA (certified registered nurse anesthetist) that saw firsthand the frustrations and daily challenges caused by the traditional anesthesia care model.  

What if they could fix the broken anesthesia care model? What if anesthesia contractors stopped being absentee managers? What if patients, surgeons, providers and hospital administrators were treated more like customers and less like cogs in the system? The answer was NorthStar.  NorthStar Anesthesia is an anesthesia management company that provides anesthesia services to large and small hospitals, surgery centers, hospital administrators, surgeons, anesthesia providers and patients.

Today, NorthStar has over 180 facility contracts across 21 states and employs more than 2,500 providers nationwide.

NorthStar is backed by world-class financial partners.  It is a portfolio company of TPG, a global private investment firm with more than $70 billion in assets under management.  NorthStar has also recently announced a partnership with Cranemere, a holding company that partners with outstanding businesses for the long term. 

Benefits Include Medical, Dental, Life, Long Term/Short Term, Malpractice, 401k and more.

EEO/AA/M/F/Veteran/Disability Employer