What are the responsibilities and job description for the SMART Funeral Arranger position at Northstar Memorial Group?
NorthStar Memorial Group is seeking a Funeral Arranger to join our team at Accu-Care Cremation and Funerals Fullerton. United by a common desire to serve, Funeral Arrangers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity, meticulous planning, and a personal touch in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
- Carries out funeral arrangements from intake to final disposition on the phone
- Ensures that all federal, state, and local regulations related to the funeral industry are followed
- Maintains respect for the deceased at all times while on the phone with families
- Responsible for handling all aspects of the paperwork associated with the Funeral Arrangement for each family.
- Facilitate the filing of the Death Certificates
- Maintains the online files, logs, and folders in a clear, concise, and accurate manner
- Answers the phone using the Heirloom / NSMG principles of ECHO
- When On Call ensures that all forms of communications are used in keeping arrangers, families, and transfer services informed of the progress of all the cases
- Maintain a high level of personal organization as the position requires multi-tasking within an ever-changing environment
- Ability to handle phone calls from our Answering Service After Hours on a scheduled basis
- Other duties and responsibilities as assigned by the Manager.
Qualifications
- Current certifications if required by state regulations
- 1 years of funeral industry experience
- Professional communication and Internet skills
- Understanding of the services and products available
- Knowledge of current federal, state, and local regulations related to the funeral industry
- This is a 90% REMOTE position with 10% in office. Must in the vicinity of the Fullerton, CA area.
- The schedule is Monday- Friday 8:30AM.-5:00P.M.
Compensation
- Pay Rate - $19/hr.
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Salary : $19
