What are the responsibilities and job description for the Parts Counterperson (Hyundai / Genesis ) position at Northtown Automotive Companies?
Job Details
Job Location: Administrative Offices - Amherst, NY
Position Type: Full Time
Education Level: High School
Salary Range: $16.00 - $20.00 Hourly
Travel Percentage: None
Job Category: Automotive
Description
Northtown Hyundai and Genesis are looking to add to our growing team as we prepare for the opening of our new Genesis dealership in the next couple months.
Occupational Summary:
- Responsible for the sale of parts to all available customers over the counter, through the shop or on the phone.
Hours:
Hyundai location: This position is a 3-day rotating shift 7:30am until 9:00pm (Mon/Tues/Wed for 4 weeks then Thurs/Fri/Sat for 4 weeks)
Genesis location: This position will be Monday - Friday 8am - 5pm
Pay Structure: The pay range is $16-$20/hr commensurate with experience, as well as an added, monthly, commission bonus on top of the hourly. Will go more in depth during interview process
Essential Job Functions:
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.
- Pull purchased parts from stock.
- If the part is not in stock, determine availability and projected delivery date.
- Answer phone calls, providing price quotes and other information.
- Assist outside sales representatives (ie: wholesalers) with their orders.
- Assist service technicians in selecting parts needed for repair process.
- Be friendly, professional and efficient when working with all customers, both on the phone and in person.
- Keep front and rear counter areas clean and uncluttered.
- Replenish assigned inventory daily.
- Advise parts manager when areas of the department are not in satisfactory condition.
- Keep current on new products and product updates.
- Participate in all training programs that are made available.
- SOP management- ensure that special orders are placed, status checked daily and customers are promptly contacted.
- Communicate effectively with co-workers, management and customers.
Qualifications
- Previous automotive parts or dealership experience preferred
- Valid, and active, in-state drivers license
- Professional personal appearance
- Excellent communication skills
- Ability to sell a minimum quota according to dealership standards
- Ability to work well with the public, sometimes with several customers at a time
- Ability to read and comprehend instructions, both verbal and written.
- Ability to operate smart phone, tablet and/or PC.
Salary : $16 - $20
