What are the responsibilities and job description for the Front Desk Staff position at Northville Modern Dentistry?
Job Summary
We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage calendar appointments and schedule meetings efficiently.
- Handle incoming calls, emails, and inquiries with professionalism and courtesy.
- Perform data entry tasks accurately to maintain up-to-date records.
- Assist with proofreading documents to ensure clarity and correctness.
- Maintain an organized office environment, ensuring all materials are readily available.
- Provide support to dental receptionists as needed, including patient check-in and check-out processes.
- Utilize Google Suite and other software tools for various administrative tasks.
- Utilize Dentrix Dental software
Skills
- Strong customer service skills with a friendly demeanor.
- Proficient in calendar management and time management techniques.
- Excellent computer literacy with experience in Google Suite applications.
- Detail-oriented with strong proofreading abilities.
- Ability to perform data entry tasks efficiently and accurately.
- Experience in an office setting is preferred; previous experience as a dental receptionist is a plus.
Join our team as a Front Desk Agent where you can make a difference by providing outstanding service while honing your administrative skills in a supportive environment!
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 24 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Application Question(s):
- Are you able to work Monday through Wednesday from 8am-5pm?
Experience:
- Dental receptionist: 1 year (Required)
Ability to Commute:
- Northville, MI 48167 (Required)
Ability to Relocate:
- Northville, MI 48167: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22