What are the responsibilities and job description for the Supervisor, Infrastructure Services and Management- Executive Technology (Onsite) position at Northwell Careers?
Overview:
Join a dynamic team dedicated to providing top-tier technology support for senior executives. As a Supervisor, Executive Technology, you'll lead a team ensuring seamless service delivery, rapid issue resolution, and continuous innovation in executive technology solutions. Elevate the tech experience for leadership while growing in a fast-paced, high-impact environment.
This role leads and supports a team responsible for delivering high-quality technology services and solutions to executives and key stakeholders. Oversees daily operations, ensuring seamless service delivery, rapid issue resolution, and continuous improvement in executive technology support. Fosters a high-performance team environment, providing guidance, mentorship, and professional development opportunities. Collaborates with senior leadership and cross-functional IT teams to enhance technology solutions, optimize processes, and maintain a best-in-class support experience.
Job Description
| Supervises staff to perfom daily work functions and activities in support of service and solution delivery for technology operations. |
Job Responsibility
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Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 4-6 years of relevant experience and 0-2 years of leadership / management experience, required.
Highly Preferred
- Strong technical proficiency in enterprise collaboration tools (e.g., Microsoft Teams, Zoom), endpoint management, and troubleshooting of hardware/software issues.
- Experience supporting senior executives or high-profile users, with a customer-first mindset and the ability to provide white-glove service.
- Excellent problem-solving and decision-making skills, with the ability to remain calm under pressure and navigate complex technology challenges.
- Proven ability to mentor and develop team members, fostering a culture of accountability, innovation, and continuous learning.
- Strong communication and interpersonal skills, with the ability to interact effectively with both technical teams and executive stakeholders.
- Experience working in a fast-paced, high-expectation environment, with the flexibility to adapt to changing business needs.
- Performs other duties as assigned.
- Ability to travel to other sites based on executive needs (mileage reimbursement provided).
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Salary : $1,000 - $1,000,000
