What are the responsibilities and job description for the Telephone Operator position at Northwell Careers?
Job Description
Answers and routes calls received by the Hospitals main telephone, paging and/or doctors answering systems. Performs miscellaneous clerical and receptionist duties.
Job Responsibility
- * Answers and routes calls received by the main telephone, paging and/or doctors answering service systems.
- * Provides callers with general location and operations information for hospital, health centers, departments, etc.
- * Monitors emergency alarms and dispatches appropriate response teams.
- * Maintains appropriate logs and records.
- * Handles emergency calls following appropriate procedures.
- * Maintains doctors on-call coverage schedule.
- Performs related duties, as required.
*ADA Essential Functions
Job Qualification
- High School Diploma or equivalent, required.
- Ability to work additional shifts, as needed.
- Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress, required.
- Basic computer skills to look-up/retrieve information, required.
- Based on department operating requirements, position may be required to be bi-lingual.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Salary : $1,000 - $1,000,000
