What are the responsibilities and job description for the SNAP Outreach Coordinator position at Northwest Arkansas Food Bank?
Northwest Arkansas Food Bank
Position : SNAP Outreach Coordinator
Reports to : Director of Programs
FLSA Status : Full Time, Non-exempt / hourly
Purpose :
The SNAP Outreach Coordinator will be responsible for providing support and guidance to help Northwest Arkansas households understand and access the Supplemental Nutrition Assistance Program (SNAP). This position works directly with community members to answer questions and help them apply for SNAP benefits. This position supports various program functions, including outreach to community partners to raise awareness about the program, scheduling, and training of volunteers, and recordkeeping.
Duties and Responsibilities :
- Provide support and guidance to help Northwest Arkansas households access SNAP.
- Assist neighbors in a timely, informed, and professional manner.
- Respond to neighbor inquiries over the phone to schedule appointments and answer questions about accessing food assistance and SNAP.
- Meet with neighbors to complete SNAP applications on their behalf.
- Maintain up-to-date knowledge and understanding of SNAP policies and procedures, as well as other food assistance resources available in Northwest Arkansas.
- Maintain accurate appointment schedule.
- Complete necessary documentation and required follow-up.
- Support various functions to strengthen the reach and efficiency of the SNAP Outreach program.
Skills, Education and Experience :
Job Specifications :
The physical demands of this position require the ability to lift up to 25 pounds, and include sitting, standing, walking, driving, frequent telephone, and computer use. Position also requires the ability to work long hours and weekends as needed, for special events, and campaigns. This job description does not list all the duties of the job. You may be asked to perform other duties as needed to assure the continued success of NWAFB. Management has the right to revise this job description at any time. The food bank requires, as a condition of employment, that all applicants consent to and authorize a pre-employment and / or continued employment verification of their background, driving record and drug screening. All applicants must be authorized to work in the United States.
The Northwest Arkansas Food Bank is an Equal Opportunity Employer
The food bank requires, as a condition of employment, that all applicants consent to and authorize a pre-employment and / or continued employment verification of their background, driving record and drug screening.
