What are the responsibilities and job description for the Retail Associate position at Northwest Arkansas Pool and Spa?
Retail Associate - Pool & Spa Business
Our family-owned business is seeking a retail associate to help customers and maintain a clean, organized and friendly shopping environment. We are a seasonal business with fast-paced weeks throughout the warm pool season, and calmer winter months. While this role is managed by an on-site supervisor, we need motivated individuals who can identify work that needs to be done and don't wait for direction.
Hours are somewhat flexible and this may be an opportunity for job-sharing for the right individuals. Hours will be heavier during the pool season and lighter in the off-months.
Duties:
- Provide exceptional customer service in person and on the phone
- Assist customers in finding the right products and making purchasing decisions
- Keep products stocked and organized
- Maintain a clean and organized environment
- Process transactions accurately and efficiently
- Utilize water testing equipment to evaluate customer needs
- Upsell additional products and services to enhance the customer experience
- Handle customer inquiries and resolve any issues or complaints
- Stay up-to-date on product knowledge and promotions
- Collaborate with team members to achieve sales goals
Experience:
- Knowledge of pool/hot tub care is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Basic math skills for processing transactions
-Familiarity with Windows, Word, Excel and basic web browser applications
Join our team as a Retail Sales Associate and enjoy a competitive salary, NO EVENINGS, and good benefits. We provide comprehensive training to ensure your success in this role.
Benefits include paid holidays and vacation, health/dental/vision (75% paid by employer), seasonal bonuses, and commission on select products sold. No Sundays or evenings - alternating Saturday half-days.
If you are passionate about delivering exceptional customer service, have a knack for sales, and enjoy working in a dynamic retail environment, we want to hear from you. Apply now to join our team of dedicated professionals!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $14 - $15