Internal Communications and Events Specialist

Job Description

Northwest Bank's Internal Communications and Events Specialist is responsible for fostering effective communication across the organization by coordinating events such as meetings, town halls, listening sessions and regional gatherings. This role requires both in-person and virtual event coordination skills to ensure seamless execution of communications and engagement activities that enhance employee participation, transparency and alignment with the company's goals.

Essential Functions

• Meetings & Events Coordination: Under the leadership of the Director, Internal Communications, plan and execute internal meetings, events and conferences including regional picnics, team gatherings, and company town halls, both on-site and digital.
• Town Halls & Listening Sessions: Organize and coordinate logistics for both virtual and in-person town halls, listening sessions, and other employee engagement activities. This includes managing technology, coordinating speakers and ensuring that events run smoothly and on time.
• Event Planning: Manage all aspects of event planning including venue selection, catering, A/V needs, scheduling and invitations for in-person and virtual events across the Northwest Bank footprint.
• Employee Engagement: Facilitate and manage ongoing employee engagement opportunities, feedback loops through listening sessions and employee input forums, helping to ensure that all voices are heard and communicated back to leadership.
• Communications Strategy Support: Collaborate with the Communications team to develop internal content strategies that support organizational goals and employee engagement initiatives, while maintaining consistency in tone, voice, and messaging.
• Technology Management: Manage platforms for virtual events (e.g., Teams), ensuring that all digital town halls, webinars and other events are conducted efficiently and without technical disruptions.
• Regional Event Management: Oversee the logistics for region-wide gatherings, such as company picnics and employee engagement events, ensuring they promote team cohesion and reflect the organization’s values.
• Post-Event Follow-Up: Gather and report on feedback, participation metrics and areas of improvement to enhance future event planning and communication efforts.
• Cross-Department Collaboration: Work closely with HR, leadership and other departments to align communications and events with organizational objectives.
• Logo Shop: Assist with Northwest logo shop, Shop Northwest, and employee apparel program
  
  

Additional Essential Functions

• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment
  
  

Safety and Health for those without supervisory duties

• Abide by the rules of the safety and loss prevention program
• Perform work tasks in a safe manner
• Report any and all injuries to supervisor
• Know what to do in case of an emergency
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree

Work Experience

3 - 5 years Experience developing internal communications campaigns and tactics

3 - 5 years Experience managing and executing projects on time and on budget

3 - 5 years Experience planning and executing in person and virtual events

General Employee Knowledge, Skills, And Abilities

• Ability to establish effective working relationships among team members and participate in solving problems and making decisions
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
  
  

Additional Knowledge, Skills And Abilities

Copywriting, editing

Event Planning

Ability to master communications technology, including Microsoft Teams and SharePoint

Project Coordination Extensive

Northwest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.