Loan Administrator II

Job Description

Job Description

Description : Summary :

This position is responsible for servicing commercial and SBA loans for all types of collateral. Functions to include boarding and imaging loans, providing follow-up and ongoing maintenance through final payoff. Functions as part of a team and individually to ensure a high level of customer service to internal customers as well as bank clients in a professional manner.

Requirements :

Essential Duties & Responsibilities

• Perform assigned duties in accordance with the Bank’s Mission, Vision and Core Values; and provide the Bank’s customers with timely, responsive and exceptional service in accordance with the Bank’s customer service standards
• Provide administrative support for Business, SBA and Commercial Real Estate loans on an ongoing, day-to-day basis, including note boarding, servicing, file maintenance and research.
• Assist with appraisal orders and inquiries, payment of invoices.
• May also have responsibility for post-closing review to ensure accuracy of loans boarded into core system.
• Analyze collateral to ensure flood requirements meet regulation. Ensure loan closing packages meet bank flood policy prior to disbursing loan proceeds and completing data input into core system.
• Identify and resolve exceptions through research and monitoring of system output.
• Responsible for providing outstanding customer service and responding to requests, including escalating problems and making recommendations to internal and external customers.
• Balance general ledger accounts daily and prepare monthly certifications.
• Review daily system reports and resolve issues as needed.
• Process participation loan activity, to include note boarding, monthly balancing and payment remittances.
• May board notes on core system; monitor note ticklers and other post close tasks; ensure completeness and accuracy.
• Prepare and process payoff quotes and collateral releases.
• Scan loans into the AccuAccount imaging system in a timely manner, ensuring that the system is properly maintained with sufficient documentation for third-party loan review.
• Maintain a working knowledge of, and compliance with, all banking regulations related to the lending function and other areas of the Bank as appropriate.
• Perform other duties as assigned.

Required Qualifications

Preferred Qualifications