Program Administrator

Starting Wage Range: $70,000 - $72,000 per year | Full Wage Range: $67,800 - $85,000 per year 

Schedule: Monday-Friday, Full-Time 

Benefits:  

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance   

• 17 Accrued Paid Time Off Days Annually 

• 7 Paid Holidays 2.5 Days of Floating Holiday; 5 Floating Holiday days annually after one year 

• Retirement 401(K) with a company match 

• Physical Wellness Reimbursement Program - $25 per month 

• Student Loan Contribution Program - $50 per month 

• Highly skilled, dedicated, and collaborative team 

• Mileage Reimbursement 

Check out the entire list of benefits Northwest Center has to offer here: http://www.nwcbenefits.com 

Key Responsibilities: 

Programmatic Support and Growth 

• Supporting the Director to develop ETC as a national disability employment/ accessibility leader 

• Supporting the development and implementation of ETC professional services  

• Identifying key partners, events, and grants to further expand and develop the program and completing any needed registration and paperwork to support these 

• Coordinating conference and speaking event attendance for team members  

• Collaborating with internal NWC teams to apply for grants and support grant documentation as needed  

Research 

• Identify and catalog potential conferences, and speaking events at which to promote anti-ableism, ETC, and AP offerings 

• Identify and catalog national and international disability rights, advocacy, and employment groups  

• Independently conduct, analyze, and distill research on a regular and ad hoc basis exploring themes important to ETC programs, identifying news, reports, academic articles, personal narratives  

• Independently conduct regular and ad hoc market research, and research new potential clients  

• Compile research/news clips for weekly sharing and review or as needed for ad hoc projects 

• Build and maintain resource library, organizing type resource type, theme and other categories  

Training Development   

• Collaborate with Senior Director ETC to build “off the shelf” anti-ableism workplace training presentations and workbooks, support project management  

• Collaborate to outline trainings, identify relevant resources from library or through new research, draft presentation copy, support build-out of final presentations 

• Gather expertise or feedback from consultants and SMEs as needed  

• Collaborate to customize presentations, as needed 

• Update presentations with new research, as needed 

• Ensure presentations and assets are accessible  

• Deliver trainings as needed 

Consulting and Assessment Programmatic Support  

• Support the development of consulting and assessment assets including, engagement proposals, assessment rubrics, interview guides, engagement guidebooks, assessment, progress and final reports 

• Support development of engagement timelines and internal project management  

• Support and conduct client interviews, synthesize learnings  

• Support and conduct program, process, and policy review, synthesize learning  

• Collaborate with Senior Director to draft, edit and present findings and recommendations to clients  

• Support and conduct the development and implementation of recommended interventions including new SOPs, training, awareness campaigns etc.  

• Collaborate with SMEs and contractors as needed 

• Manage some aspects of client relationships, including scheduling, document and information requests 

Content Creation 

• Collaborate with Marketing and Communications team to develop marketing assets  

• Collaborate with Marketing and Communications team to develop sales materials using various creative platforms (PPT, Canva, etc.) 

• Support the development of website copy  

Qualifications: 

• Disability-related work and or lived experience highly desired 

• 3 years of research, administrative support, and project management experience 

• High School Diploma or GED required 

• Proficient in MS Office Suite 

• Proficient in using video conferencing tools such as Teams, Zoom, Chime, WebEx, etc. 

• Deep understanding and commitment to anti-ableism and disability justice  

• Ability to independently set and complete objectives in a timely and reliable manner 

• Excellent research and information synthesis skills, detail-oriented, ability to “anticipate the next question” 

• Excellent writing and editing skills  

• Proactive project management mentality and ability to work independently  

• Strong interpersonal communication, willingness to develop live presentation skills  

• Willingness to travel, occasionally  

• Employ imagination and creativity in the application of duties and responsibilities. Is not averse to change