What are the responsibilities and job description for the Dispatcher - Day Shift position at Northwest Enforcement, Inc.?
At Northwest Enforcement we do security differently. We are transparent with our team and clients. We look for team members that are humble and have resolve. We look for team members that want to provide value to the team and the community we serve because nothing less will do. We are looking for team members that reflect our core values.
Dispatch is a critical role to our success in keeping communication flowing for both the client and Team Member. This role offers a dynamic and engaging environment where Team Members can learn and grow while contributing to a collaborative team atmosphere.
Dispatchers typically work 12-hour shifts and start at $23.00 per hour with a $1 raise after successful completion of a 90 day probationary period. The Day Dispatcher position has shifts Sundays-Tuesdays 5:00AM-5:15PM and Wednesdays 5:00AM-11:45AM.
Dispatchers will need to be able to answer calls from team members, clients, and residents with a smile. Dispatcher duties include: assisting in reviewing and releasing basic reports, problem solve and dispatch the appropriate daytime Patrol Officers to respond to a call/alarm, assist in making calls to team members to fill any open shifts. Dispatchers will need to make sure team members are performing radio status checks and be able to pass any information through the proper chain of command.
Required Skills:
- Caring
- Decisive
- Organized
- Flexible
- Resilient
- Tech Savvy
- Multi-Tasking
- Detail Oriented
- Good Communication Skills
- Observes Chain of Command
- Proficient In Microsoft Products
- Critical Thinking & Problem Solving
The Northwest Enforcement office is accessible by public transportation. However, having your own mode of transportation is recommended. Candidates must be able to reliably commute to the Wood Village area.
After your probationary period (90 days) we have medical, dental and vision benefits that are available to our full-time team members (the company pays a percentage of the premiums). You also qualify for Protected Sick Time (PST). Paid Time Off (PTO) is available after one year for full-time team members. We also offer a few perks such as a discounted gym membership, quarterly access to the Columbia Employee store and a boot stipend on your anniversary!
In addition to our comprehensive benefits package, FREE DPSST certification is available if needed and we provide uniforms for all our team members.
Team Members are also offered a variety of other classes such as DPSST Armed training, ASP classes, OC Pepper Spray, De-escalation, Trauma Informed Care, First Aid and CPR, and more!
DPSST does require that you are at least 18 years of age, have a high school diploma; a GED certificate; or a four-year, post-secondary degree issued by an accredited degree-granting college or university as well as the ability to read and write in English.
DPSST also requires that an FBI background check be passed as well as a drug test that complies with federal standards.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Weekends as needed
Application Question(s):
- Pre-employment drug testing following federal standards is required for this position. Will you be able to pass a drug test?
- Can you pass a background check?
- Can you reliably commute to the Wood Village area?
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 1 year (Preferred)
- Security: 1 year (Preferred)
- Customer Service: 3 years (Preferred)
License/Certification:
- Oregon DPSST License (Preferred)
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $23
