What are the responsibilities and job description for the Patient Care Coordinator position at Northwest Eye Clinic?
Voted Best in the Northwest 2016 - 2020!
Voted Best Eye Clinic in Whatcom & Skagit Counties for 2022-2023!
Established Ophthalmology clinic is looking for an experienced Patient care Coordinator to join our team of highly qualified physicians and outstanding support staff. We can train a candidate without medical experience, but the candidate needs excellent customer service and teamwork skills. Candidate must be comfortable in a busy, fast-paced environment. We offer outstanding care to our patients and are looking for the right person that can exemplify our mission of providing the highest standard in health care in a warm, compassionate environment.
This position focuses on taking care of patients and helping them with scheduling and understanding insurance and payments. The ideal candidate thrives in a fast-paced environment, enjoys working with people and group problem-solving and believes in continuous quality improvement.
Essential job functions and requirements:
· Warmly and professionally check-in and check-out patients
· Answer phones and triage patients for eye emergencies
· Schedule patients according to clinic and physician protocols
· Collect and verify patient demographic and insurance information
· Assist with clerical duties such as scanning, faxing and other projects as directed
· Strong computer skills including experience with an electronic health record
· Have the ability to work independently and with a team
· Have the ability to problem solve and ask questions of other staff members
· Ability to manage a high volume of work – calls, patient care and administrative work
· Be organized and able to learn new concepts quickly
· Have strong communication skills with patients and co-workers
· Ability to maintain HIPAA confidentiality standards
· Willingness to accept feedback and desire to learn and grow.
· Provide excellent customer service by showing compassion and care to everyone!
Position offers:
· Competitive pay and benefits such as Medical and Dental insurance, 401K Retirement Plan contribution with match, Vision plan and Paid-time off.
· Ability to grow experience and skills in the medical field
· Applicants should submit a job specific cover letter and resume with specifics as to why our clinic, Northwest Eye Clinic, would be a good fit for you. No calls or drop-ins please.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 3 years (Preferred)
- Computer Skills: 3 years (Preferred)
Work Location: In person
Salary : $18 - $23
