What are the responsibilities and job description for the Housing Services Liaison position at Northwest Family Services?
This position provides on-going support to program participants experiencing housing instability with a special focus on those with acute mental health issues and/or substance abuse issues. Housing Services Liaisons offer case management and resource navigations for the participants while acting as a Housing subject matter expert in support of the Clackamas Behavioral Health Services.
What you'll do:
- Receive referrals and identify unmet needs, gaps in services and systems barriers to support stable and supportive housing.
- Support the navigation of Coordinated Housing Access for alternative programs as needed.
- Maintain accurate case files, including intake paperwork, data collection, and documentation on a consistent basis.
- Provide trauma-informed, strengths-based case management for clients experiencing mental health crisis(es) and/or substance abuse issues in order to navigate initial housing placement and maintain stable housing.
- Build and maintain effective relationships with community partners, landlords and property management companies.
- Conduct initial screening to compare participant needs with services offered by the program.
- Working with program participants, develop a feasible action plan for the purpose of continued housing stability.
- Refer participants to appropriate behavioral health services as needed.
- Follow up with clients to provide continued, individualized support for action plan items.
- Serve as a liaison and advocate for program participants in support of stable and supportive housing, including private living spaces, recovery homes, adult foster care and other community partners.
- Using established de-escalation methods, assist members of the department with clients who are in acute crisis.
- Submit accurate and complete requests for funding with appropriate documentation utilizing NWFS procedures.
- Regular attendance is required.
- Other duties as required.
Who you are:
- A Master’s degree in Social Work or related field; or a Bachelor’s degree plus three years of direct experience.
- At least one year of experience in intensive case management.
- Training as well as the proven ability to de-escalate situations and/or individuals who are in acute crisis using established de-escalation methods and procedures.
Organizational Culture
Northwest Family Services, through our mission, practices and the services we offer, are committed to the belief that all people deserve dignity and respect. As we serve our communities, we will continue to work together to listen, to learn, and to act to overcome historic values and structures that have led to discrimination and inequities.
We are committed to creating a culture of belonging, where all staff are valued and given opportunity to grow and succeed equitably. We do not discriminate on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, primary language, ethnic background or socioeconomic status. NWFS pursues policies, strategies, and programs which promote cultural responsiveness in our daily work. We seek staff who share our vision and commitment to our communities.
Job Type: Full-time
Pay: $33.00 - $38.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- On call
- Weekends as needed
Application Question(s):
- Rate how well you speak Spanish on a scale of 1 to 10 with 1 being hardly at all to 10 being an expert.
Experience:
- working with domestic violence victims: 1 year (Required)
Ability to Relocate:
- Portland, OR: Relocate before starting work (Required)
Work Location: In person
Salary : $33 - $38
