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Associate Director, Student Success Navigation - Northwest Florida State College

Northwest Florida State College
Niceville, FL Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025
Location: Niceville, FL Category: Professional Posted On: Wed Jan 15 2025 Job Description:

The Associate Director for Student Success Navigation is directly accountable to the Executive Director - Student Success Navigation for the following duties and responsibilities.

The individual filling this position is expected to play a positive role in helping the College change as necessary to effectively carryout its mission.

  • Under the direction and supervision of the Executive Director of Student Success Navigation, provide direct managerial and supervisory support for student services at all campuses and distance centers.
  • Supervise Student Success Navigation staff, including front desk personnel and operations.
  • Provide sound, reliable academic, admissions, registration, and financial aid guidance for NWF students and prospective students.
  • Participate in the development and training of new personnel.
  • Build and maintain the day-to-day operational schedule for the office, including approval of leave, shift changes, and other requests related to the regular operations of the office.
  • Assist in budget management as directed.
  • Assist in international and athletic advising.
  • With the Executive Director, conduct annual performance evaluations of office staff.
  • Represent the office and/or department as directed on and off-campus.
  • Respond to student, parent, and guest complaints as a mid-level supervisor.
  • Advise the Executive Director of staff support needs, concerns, or issues in a timely and professional manner.
  • As a part of the college's risk management tool annual mandatory compliance training is required.
  • Other student services-related duties as assigned

Benefits

  • Health, dental, vision, life, and other benefits offered through the State Group Insurance plan.
  • College paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
  • Sick and Annual (Vacation) Leave accrual
  • Time off for designated holidays, winter break, and spring break
  • 36-hour work week
  • Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events

Job Requirements:
  • Minimum of a Bachelor's degree with five (5) to seven (7) years of relevant work experience required.
  • Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
  • Superior verbal and written communication skills required.
  • Strong interpersonal and organizational skills.
  • Two (2) years of experience in an outreach/recruitment role required. Higher education outreach experience preferred.
  • Minimum two (2) years of supervisory experience required.
  • Large-scale event planning experience required.
  • Budget management experience preferred.
  • Experience using Banner records system preferred.

Additional Information:


Classification:
Professional III

Grant Funded: N

Location: Niceville

FLSA Status: Exempt

Application Deadline: Open until filled. Review of applications will begin immediately.

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