Medical Interpreter (I-II) Certified/Qualified

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

Medical Interpreter (I-II) Certified/Qualified

LOCATION: West Salem Clinic | 1233 Edgewater St NW, Salem, OR 97304

POSITION STATUS: Full-Time 40 hours a week | Monday – Friday with rotating Saturdays

JOB DUTIES:

The Medical Interpreter interacts with all Care Teams.  The Medical Interpreter is a qualified or certified individual who communicates information such as symptoms, medical history and diagnosis between patients and medical professionals when there is a language barrier.  

SPECIFIC DUTIES:

• Professionally communicates information such as symptoms, medical history, and diagnoses between patients and medical professionals when there is a language barrier. Communicates with empathy and compassion and uses appropriate language when speaking with patients/clients; displays excellent verbal communication skills with the ability to think on your feet to quickly and accurately express complex ideas and concepts.
• Exemplifies exceptional command of medical terminology in English and Spanish, or English and ASL while serving as a translator to patients and staff. This includes face to face office visits and telephone communications.
• Actively engages in the teamwork model by seeking opportunities to assist and support the care team workflow throughout the day. Consistently communicates effectively in a professional manner with clients, staff, and providers.
• Works proactively to determine when and where translation services will be necessary and coordinate efforts to be available to staff.
• Participates in staff meetings, training sessions and supervision sessions. Makes a proactive effort to learn practices from knowledge-experts and colleagues when applicable and receives formal training.

QUALIFICATIONS:

• Must have high school diploma or equivalent. College degree preferred.
• Must be fluent in both English, Spanish and/or English and ASL with command of medical terminology.
• Must be Certified or Qualified through Oregon Health Authority (OHA)
• Ability to translate oral and written communication. Interpreter certification preferred.
• Has a current Basic Life Support for Healthcare Providers (BLS) training certificate consistent with AHA Guidelines for CPR/ECC, and covers breathing and cardiac emergencies - including CPR, AED, and obstructed airway - for adult, child, and infant patients.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Full Comprehensive Health Plans: Medical with two plan options
• Dental & Vision options
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer.
• 403(b) retirement plan with 3% employer match
• PTO - 10 hours a month for FT positions @ 40 hrs./wk.
• 7½ paid holidays each year 2 paid floating holidays for FT positions.
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

Northwest Human Services sites are eligible for various Provider Incentive Programs through the Oregon Office of Rural Health and National Health Service Corps loan repayment and scholar programs as well as the Rural Practitioner Tax Cred. For more information check out the Office of Rural Health, National health Service Corps, and Public Service Loan Forgiveness websites. NWHS sites have a Primary Care HPSA Score of 18, Dental score of 19, and a Mental Health score of 22.

FOR MORE INFORMATION AND TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.