What are the responsibilities and job description for the Donor Screening Assistant position at Northwest Mothers Milk Bank?
Join our team as the Donor Screening Assistant at Northwest Mothers Milk Bank!
Summary: The Donor Screening Assistant is a highly organized collaborator with a passion for promoting breastfeeding and opportunities for members of the community to engage in nonprofit milk banking. Under the direction of the Donor Engagement Manager, the Donor Screening Assistant will support the screening process for the Northwest Mothers Milk Bank (NWMMB). Responsibilities include adherence to the NWMMB Food Safety Plan, NWMMB Standards of Practices and the Human Milk Banking Association of North America’s (HMBANA)Standards. Must have Current CLC or IBCLC certification.
Employment Status: Non-Exempt/Part-Time
Location: Tigard, Oregon (on-site)
Schedule: 12-16 hours/week plus on-call and vacation coverage. On-site. Flexibility for
days and times, if a consistent schedule is agreed upon.
Compensation: Starting at $22/hour
Reports to: Donor Engagement Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES
General Responsibilities
· Works under the direction of the Donor Engagement Manager or the Donor
Engagement Coordinator. Participates in collaboratively with other milk bank staff to advance the organization's mission.
· Attends all staff meetings, including annual retreat and in-service training.
· Completes biennial privacy training, anti-harassment, cybersecurity, and any additional mandatory training assigned by the organization.
· Regular review and understanding of the HMBANA Standards as they pertain to donor screening.
· Works collaboratively with Donor Engagement Team to coordinate donor screening communications and daily calendar.
· Assists with all aspects of the donor screening process as assigned. Initiates donor screening calls daily. Works with Donor Engagement Team on prioritizing screening calls. Consults Donor Engagement Manager when faced with a complex situation regarding a milk donor.
· Answers and responds to inquiries regarding breastfeeding and lactation for donors and recipient families to the best of their ability. This includes referrals to appropriate resources. Communications may be by email or phone.
· Ensures milk donors are thanked per NWMMB guidelines. Participates in tasks related to thanking milk donors when assigned.
· Maintains accurate and complete donor screening records. (Electronic and on paper). Current working knowledge of Timeless Medical Management System.
· Performs other duties as assigned by NWMMB Leadership team.
Education & Experience
- Current CLC or IBCLC certification is required.
- Bachelor's Degree preferred
- Bilingual is a plus
- Lactation and breastfeeding support experience
- Proven customer service skills
- Strong computer skills with proficiency in Microsoft 365 and Donor Database
About us:
Northwest Mothers Milk Bank is a community-based, nonprofit, human milk bank affiliated with the Human Milk Banking Association of North America, serving hospitals and families in Oregon, Washington, Alaska and beyond. Our mission is to improve the health and survival of the Northwest’s most vulnerable babies. Based in Portland, Oregon we carry out our mission through the safe collection and distribution of human donor milk, education, advocacy, and research.
Please provide a current resume to jobs @ nwmmb.org for consideration.
Candidates may be asked for examples of written communications and content creation prior to the interview process. The position will close after receiving a pool of applicants. We are looking for someone to join our team immediately, pending interview process, reference checks and background screening.
Out of respect for the milk bank staff, please do not call the milk bank directly.
Job Type: Part-time
Pay: From $22.00 per hour
Expected hours: 12 – 16 per week
Schedule:
- Day shift
- Monday to Friday
Language:
- English & Spanish (Preferred)
License/Certification:
- CLC or IBCLC Certificate? (Required)
Ability to Relocate:
- Tigard, OR 97224: Relocate before starting work (Required)
Work Location: In person
Salary : $22