What are the responsibilities and job description for the Administrative Assistant to Psychiatric Nurse Practitioner position at Northwest Neurobehavioral Health, LLC?
Administrative Assistant to Psychiatric Nurse Practitioner
Job Type: Part-time (M-F). Salary: $14.00 - $18.00 / hour
Northwest Neurobehavioral Health (NNH) is a busy multi-disciplinary group looking for an Administrative Medical Assistant for our Psychiatric Nurse Practitioners to provide support to our medical providers, patients, and their families.
As an Administrative Medical Assistant, you will be responsible for providing support to ensure efficient operation of the medication management clientele. You will support the providers and patients through various tasks related to patient care management, organization, and communication. You will work with an amazing group of providers and administrative staff who make you feel like family. If you want to join a team who feels like family, please reach out!
Essential Duties and Responsibilities:
- Answer client calls/manage email
- Handle prescription refills
- Maintain electronic files/charts within EMR system
- Order medication samples; liaison between drug reps and providers
- Maintain progress notes for each client contacted by phone or email
- Assist in scheduling appointments for the providers
- Perform administrative tasks for medical providers: faxing, scanning, filing, mailing, and completing forms
- Coordinate care when providers are out of the office
- Triage client issues; liaison between clients and providers
Skills/Qualifications
- Communicate in a positive, professional, and effective manner with clients, providers, pharmacies, etc.
- Comfortable with face-to-face interaction with clients and providers
- Ability to speak on the phone with clients, physician offices, pharmacies, etc.
- Ability to handle confrontation with clients in a sensitive, patient, and compassionate manner
- Basic understanding of insurance requirements
- General office skills: typing, faxing, filing, scanning, electronic medical records, basic computer knowledge
- Problem-solving: ability to deal with complex problems and help providers produce effective solutions
- Organizational skills: able to keep track of notes and other paperwork, including prescriptions
- Trustworthy: build strong relationships with patients so they can communicate their questions and concerns with the Administrative Assistant who will consult with the medical providers on their behalf
- Must pass mandatory criminal background check
- Must have Medical Assistant certification
No medical or retirement benefits are available.
Job Type: Part-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Paid time off
Medical Specialty:
- Psychiatry
Schedule:
- Day shift
- Monday to Friday
- No nights
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical Assistant: 1 year (Preferred)
Work Location: In person
Salary : $14 - $18