What are the responsibilities and job description for the Patient Services Representative position at Northwest Neurology, Ltd.?
At Northwest Neurology, you matter.
Office Hours: Monday – Thursday 8:00 am -5:00 pm and Friday 8:00 am -4:00 pm
No Weekends, On-call, or Holidays!
Patient Service Representatives (PSR) are the first point of contact for patients and are the face of our practice. You should be able to work in a fast-paced environment, demonstrate exceptional multitasking abilities, and have a strong commitment to customer service.
Responsibilities:
- Greet and check out each patient and/or visitor to NWN with a smile and helpful attitude
- Provide our patient with appropriate paperwork, assist as needed
- Collect co-pays and balances on the account
- Verify and collect updated demographic information and enter accurately into Electronic Medical Record, eClinicalWorks
- Collect necessary paperwork and schedule follow-up appointments or testing
- Keep the waiting room presentable
- Previous receptionist or customer service experience in a medical office setting preferred
Skills:
- Patient-focused, friendly and willing to collaborate in a team environment
- Exceptional customer service and phone etiquette
- Ability to maintain adequate and organized systems to ensure timely patient flow
We Offer:
- Competitive compensation package
- Health/dental/vision/disability/life insurance/retirement benefits
- A culture guided by uncompromising values and unwavering belief in doing what’s right for the patients we serve
EOE
Northwest Neurology is the largest private practice in Illinois, with employed physicians specializing in all spectrums of neurological disorders. We offer advanced diagnostics, treatment and management at eight outpatient locations – including EEG, EMG, MRI, Botulinum injections, and infusion therapy. Northwest Neurology also partners with many of Chicagoland’s larger hospitals, providing physicians specializing in neurocritical care and stroke.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Neurology
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20