Groundskeeper / Housekeeping

SUMMARY / OBJECTIVE

The Groundskeeper / Housekeeping position will report directly to the Property Manager. The job includes but is not limited to janitorial tasks and apartment turnovers. As a part of the on-site team, this position will ensure a high standard of cleanliness, customer service, and a hazard free environment. This position cares for property cleanliness, upkeep of all public and common areas, assists maintenance with basic repairs and grounds and housekeeping duties as assigned. This position is 20 - 24 hours per week.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL

• Keep Property Manager aware of daily procedures, comments, problems, changes etc.
• Report inventory/supply needs to Property Manager.
• Keep all equipment clean and report equipment repairs or replacement to Property Manager.
• Make sure all cleaning equipment, storage areas, supplies etc. are maintained/stored in accordance with state and federal laws.
• Follow proper labeling, storage and use of supplies and chemicals.
• Participate in meetings as required.
• Follow established OSHA and security procedures.
• Clean all utility, garbage, mop rooms, common area bathrooms, etc. daily.
• Provide light housekeeping in the occupied units consisting of: wiping down counters; sweeping, mopping and vacuuming floors; clean tub/shower; toilets; and sinks.
• Any other assigned task not listed as requested by Property Manager.

EXTERIOR GROUNDS

• Performing general grounds keeping assignments.
• Trimming shrubs and fertilizing grass areas.
• Performing scheduled walks of the community to keep the grounds free of trash and pet waste.

COMMON AREA CLEANING

• Vacuum, clean walls, polish chrome, and clean and vacuum tracks in elevator daily (if applicable), more often if needed.
• Dispose of all garbage in the building daily in an appropriate manner.
• Walls, floors, windows, etc. in common areas of building weekly, more often if needed.
• Vacuum all hallway carpet once a week, more often if needed.
• Remove dust and cobwebs in all areas as needed.
• Remove soiled spots on walls, carpets, etc. in common areas as needed.
• Wash inside of all day room windows as needed.
• Wash outside of all windows on first floor and common areas as needed.

UNIT TURNS

• Clean vacant apartments completely as they become empty.
• Prepare vacant apartments for painting and paint as needed.

COMPETENCIES

• Ability to effectively manage and solve problems.
• Ability to take direction from a supervisor.
• Ability to meet deadlines.
• Ability to use a computer for e-mail and internet.
• Ability to write legibly.
• Ability to work in a collaborative manner, as a member of a site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Ability to communicate effectively with people from diverse backgrounds.
• Ability to commit to the mission and values of the company.
• Ability to be flexible to change work plans.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and a valid driver’s license and insurance).
• Ability to travel for training opportunities from time to time.

SUPERVISORY RESPONSIBILITIES

• None

WORK ENVIRONMENT

• Interior and exterior building / landscaping environment.

TRAVEL REQUIRED

• Between properties and/or to purchase supplies.

EDUCATION AND EXPERIENCE

• Education: High school diploma or equivalent required.
• Experience: 2 years of grounds keeping, custodial, janitorial, and/or housekeeping preferred.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ADA REQUIREMENTS

• Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 25 lbs.
• Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
• Environmental Conditions: Dust, potential loud noises, glare from computer screens, heat, and air conditioning.
• Equipment: Frequently required to use a computer, phone, copier, and fax machine.

VALUES-BASED BEHAVIORS

• Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others.
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages other employees to work as a team for the benefit of the organization.
• Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
• Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of Northwest Real Estate Capital Corp.
• Follow rules, regulations, and policies. Positively contributes to implementing changes.
• Communicates courteously and effectively with others. Sets clear expectations.
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

CULTURE & VALUES

At Northwest Real Estate Capital Corp. our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!

AFFIRMATIVE ACTION / EEO STATEMENT

The company’s objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.