Job Description
Job Description
Description : SUMMARY / OBJECTIVE
The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention. Schedule includes some Saturdays. The Leasing Consultant reports to the property manager.
ESSENTIAL FUNCTIONS
- Responding to potential tenant interest for rental properties on the telephone, in-person and via digital platforms.
- Showing properties, answering questions, and finalizing terms of leases.
- Establishing tenant expectations for security deposits, procedures for rent and amenities that will be part of the lease.
- Preparing potential tenant background checks, including reference letters, rental history, income verification and lease application.
- Properly executing all terms of a lease and taking needed steps in the case of a defaulting tenants.
- Performs other related duties as assigned.
Requirements : COMPETENCIES
Strong verbal and written communication skills.Demonstrated sales experience in a professional settingAbility to project professional image.Superior telephone skillsExperience resolving client conflict in a relationship strengthening manner.Ability to read, write, understand and communicate in English.Ability to use a personal computer with working knowledge of email, Microsoft Word, Excel, and other types of internet compatible software.Ability to use general office equipment, such as telephone, fax machine, printer, and copier.Excellent customer service and interpersonal skills; ability to relate to others.Professional verbal and written communication skills.Strong organizational and time-management skills.Ability to perform mathematical and accounting functions.Montana Driver’s License.Ability to work independently.Ability to work with confidential information.Ability to work independently and in a collaborative manner, as a member of a project team.Ability to prioritize, self-direct and manage multiple projects, objectives, and deadlines.Ability to relate professionally with contractors, vendors, residents, owners, and employees.Ability to be flexible to change in work plans.Ability to maintain a professional personal appearance.Ability to adapt to various training types, including online, interactive webinar, in-person one-on-one and in groups.Familiarity with laws, regulations, and best practices applicable to fair housing.Proficient with Microsoft Office Suite and Adobe PDF. Experience using Yardi a huge plus.SUPERVISORY RESPONSIBILITIES
NoneWORK ENVIRONMENT
Office environmentTRAVEL REQUIRED
May require travel between properties as needed.EDUCATION AND EXPERIENCE
Education : High school diploma or equivalent required.Experience : 1-2 years of hospitality, office management or administrative experience. Professional training may substitute for experience.OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ADA REQUIREMENTS
Physical : Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 25 lbs.Sensory : Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand / be understood using the English language.Cognitive : Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task / function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks / assignments given to self and others over a period of several days.Environmental Conditions : Dust, potential loud noises, glare from computer screens, heat, and air conditioning.Equipment : Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine.VALUES-BASED BEHAVIORS
Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others.Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.Identifies and takes advantage of opportunities for personal and professional development.Encourages other employees to work as a team for the benefit of the organization.Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of Tamarack Property Management Co.Follow rules, regulations, and policies. Positively contributes to implementing changes.Communicates courteously and effectively with others. Sets clear expectations.Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.CULTURE & VALUES
At Tamarack Property Management Co., our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!
AFFIRMATIVE ACTION / EEO STATEMENT
Tamarack's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
