Office Manager

We are seeking a highly organized and detail-oriented Office Manager to oversee daily operations at our security system installation company. This role is responsible for managing administrative tasks, handling accounts receivable, coordinating scheduling, and assisting with hiring and onboarding. The ideal candidate will have strong multitasking skills, financial acumen, and the ability to keep operations running efficiently.

Key Responsibilities:

Office Administration:

• Oversee daily office operations to ensure a well-organized and productive work environment.
• Manage office supplies, equipment, and vendor relationships.
• Develop and implement office policies and procedures.
• Handle incoming calls, emails, and customer inquiries professionally.
• Support management with reports, documentation, and administrative tasks.

Accounts Receivable & Financial Support:

• Generate and send invoices to customers.
• Track and follow up on outstanding payments.
• Maintain accurate records of customer accounts and payments.
• Work closely with the accounting team to ensure financial accuracy.
• Process expense reports and assist with bookkeeping as needed.

Scheduling & Customer Coordination:

• Coordinate installation and service appointments with technicians and customers.
• Communicate with customers regarding project timelines and service needs.
• Assist in processing work orders, permits, and required documentation.

HR & Hiring Support:

• Assist with hiring, onboarding, and training new employees.
• Maintain employee records and ensure compliance with company policies.
• Coordinate safety and compliance training for field technicians.

Qualifications & Skills:

• Prior experience in office management, preferably in the security, construction, or service industry.
• Strong understanding of accounts receivable processes and financial record-keeping.
• Proficiency in Microsoft Office Suite and accounting software (e.g., QuickBooks).
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Education & Experience:

• Associate’s or Bachelor’s degree in Business Administration, Accounting, or a related field (preferred).
• Minimum of 2 years of experience in office management and financial administration.

Physical Requirements:

• Ability to sit for extended periods and work at a computer.
• Occasionally lift office supplies or equipment (up to 25 lbs).

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person