What are the responsibilities and job description for the SCHEDULING COORDINATOR - FAMILY MEDICINE position at Northwest Specialty Hospital?
Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Scheduler to join our Family Medicie Team!
In this role you will be responsible for registration and pre-registration of new patients, prepare pre-registration packets, call patients for preregistration notice, register patients and update medical records as needed, enter and retrieve information from ITS and PACs. You will need to maintain accurate records associated with the scheduling, and the processing of patient documentation and utilize the automated systems to support the scheduling functions. You will need to project a professional demeanor and appearance while maintaining the confidentiality of patients, coworkers and Northwest Specialty Hospital as appropriate.
Qualifications and Preferred Experience:
- High school diploma required.
- One year of prior clerical experience in a medical setting strongly preferred
- Knowledge of basic computer programs such as Microsoft Office Suite
- Excellent skills in interpersonal communication to ensure ability to build relationships with physicians or their support staff
- Knowledge of insurer and payer processes
- CPR/BLS or obtained within first ninety days of hire
- Ability to work cooperatively in a team environment required.
- Ability to communicate effectively verbally and in writing required.
- Ability to multi-task, prioritize and meet deadlines required.
- Knowledge of CPT, ICD-10 codes and medical terminology preferred.
About Northwest Specialty Hospital:
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 10 operating rooms and 30 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!
Some of our amazing perks and benefits offered to employees are:
- Company-sponsored events such as sporting events, BBQs and holiday parties
- Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
- Tuition reimbursement
- Growth opportunities, ongoing education, training, leadership courses
- A generous 401K retirement plan
- A variety of discounts throughout the hospital and community are available to employees
- Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
- Culture that promotes and supports work/life balance
**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
