What are the responsibilities and job description for the Customer Service Representative - Food & Nutrition Call Center, Casual, Rotating position at Northwestern Memorial Healthcare?
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits : from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
The Customer Service Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine. This role ensures that the highest level of customer service is proved to the NM workforce and any external clients.
Responsibilities :
- Department Operations :
Answers the telephone in a courteous, professional manner; consistently demonstrating excellent customer service.
Provides courteous and prompt customer service.
Displays a friendly, approachable, professional demeanor and appearance.
Qualifications
Required :
Additional Information
Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
