Resource Coordinator, Hematology Full-Time Days Plus $7500 Sign-On Bonus

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Resource Coordinator - Pathology reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the manager, the resource coordinator has the authority and accountability for facilitating the delivery of quality service for a designated section (75% staff work and 25% resource coordination for the shift). Duties include coordination and scheduling of section staffing, organization of staff activities to ensure efficient and effective use of time and effort, inventory control of section technical and clerical supplies, submission of supply requests in accordance with section budget constraints and volume demands, and investigation and resolution of section technical and service problems between support services, nursing units, outpatient areas and clinical testing departments. Special knowledge of hospital and laboratory systems required.

Responsibilities:

• Performs testing in accordance with section policies and procedures.
• Coordinates section staffing to ensure sufficient staff to cover all aspects of service. Adjust daily staff work assignments due to sick leave or increased patient volume.
• Orients and trains section personnel according to established guidelines.
• Assists the Manager with annual performance appraisals, competency assessment, safety and infection control training.
• Assists in development and review of standard operating procedures (SOP) and relevant documentation.
• Oversees the inventory system to ensure supply levels meet department requirements.
• Coordinates the maintenance and repair activities related to equipment and facilities.
• Assists in ensuring compliance with regulatory agency and hospital requirements.
• Assists in process improvement and quality management projects as needed.
• Investigates and resolves patient, technical, and supply and workflow problems related to area of responsibility.
• Documents error occurrences appropriately and timely per the Occurrence Management policy as needed
• Communicates customer satisfaction issues to appropriate individuals.
• Performs other duties as assigned.

Qualifications

Required:

• Education/Experience
  • Bachelor’s Degree in Medical Technology, Medical Laboratory Science, Clinical Laboratory Science, Chemistry, Biology, or Allied Health qualifying the applicant to take the American Society for Clinical Pathology (ASCP) certification examination.
  • At least 3 years of relevant clinical laboratory experience
• License/Certification and Regulatory Agency
  • General MLS or MT (ASCP) Certification or eligible or
  • Categorical BB, C, H or M (ASCP) Certification or eligible
  • If eligible, must be ASCP certified within one year of employment
  • Qualifies as a General Supervisor under CLIA’88 regulations

Preferred:

• Prior leadership experience
• Experience with data analysis and strategic initiatives

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.