What are the responsibilities and job description for the Client Experience Coordinator position at Northwestern Mutual - Clayton?
Job Description
Job Description
Location : Chesterfield, MO
Title : Client Experience Coordinator
Type of position : Full-time
Hours per week : 40
Working hours : 7 : 30am-4 : 30pm
FLSA classification : Non-exempt
Our culture supports an open mindset, curiosity, independent quests for knowledge and shared learning directed towards the mission and goals of the organization. Our actions are guided by our core values of Personal Responsibility, Personal and Professional Growth, Feedback Rich, Generosity and Faith. We are catalysts inspiring our community to plan for tomorrow while living for today. One person, one family, one business at a time. Job Summary The Client Experience Coordinator (CEC) is an integral part of Northwestern Mutual. They are responsible for establishing and maintaining leading edge office operations while serving as the primary contact for clients, prospects, recruits, and guests. This associate will also work as a marketing coordinator to implement marketing strategies, tactics, and Northwestern Mutual brand expansion.
Key Responsibilities
Client Experience Center
- Greet all individuals and direct them appropriately, answer and screen phone calls
- Maintain welcoming and clean appearance of common office areas
- Replenish and re-order snack and drink supplies for the office
- Manage monthly calendar, office directories, contact lists, and office supply inventory
- Send out daily and monthly reports
- Coordinate maintenance with the building and various vendors
- Coordinate office events
- Complete and / or assist with projects as needed by the team
Marketing
Maintain the district office website and assist advisors within the district office with maintaining their individual websites
Minimum Job Requirements
Benefits
Health, Vision, & Dental Insurance
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