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Investment Operations Assistant

Northwestern Mutual Greater Milwaukee
Milwaukee, WI Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/20/2025

Company Description

Northwestern Mutual Greater Milwaukee helps families and businesses across Greater Milwaukee reach their financial goals. Our version of financial planning brings the right insurance and investment strategies together so our clients can do the things that matter most with the people who matter most.

GENERAL RESPONSIBILITIES

The responsibilities of the Network Office Investment Operations Assistant are to assist the NMIS

operations manage / Chief Supervision Officer in onboarding and supporting representatives that are selling

investments. Provide office, data entry and service administrative support for the office operations by

following acceptable procedures.

Specific responsibilities may include but will not be limited to :

Train and develop representatives, their teams and office staff on the operational processes related

to investment operations, includes correct way to fill out forms, ensure cross training on key

functions, and provide backup support as needed.

Identifies and recommends process improvements in the investment operations and administrative

functions to enhance productivity and profitability for the office.

Primary contact for all trade correction and commission adjustment resolution inquiries.

Train Registered Representatives and appropriate field staff in investment operations fundamentals

Office and Data Administration / Service Support

Open and distribute mail. Prepare outgoing NMIS pouch mail or overnight mail.

File and log appropriate correspondence and forms.

Maintain daily bank deposits, check and order logs for Agency Supervisory review / approval.

Act as Liaison for FR NMIS needs, client service access, mutual fund access, and troubleshoot

paperwork that is lost or processed incorrectly.

QUALIFICATIONS

It is recommended that the Network Office Investment Operations Assistant have the following

qualifications :

  • Preferred : Series 6 and Series 63 or Series 7 and Series 63, Series 26, Series 9 / 10 (or ability to obtain within

1st year of employment)

  • One to three years of securities industry experience required.
  • Strong organizational and time management skills with ability to set priorities and meet deadlines
  • Ability to work with a high degree of accuracy in handling detailed work
  • Excellent communication skills (verbal and written) with the ability to collaborate effectively with
  • others

  • Ability to adapt to change, and identify process improvements
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