Technical Business Analyst III - Digital Product Service Experience and Operations

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we’re changing the way people think about financial planning with the scale of a Fortune 100 company. We’re redefining and disrupting the industry while changing people’s financial lives with better experiences and better technology. We believe in building inclusive and diverse workplaces, where every voice is heard. Come help us build for the future.

As our Field and Client Services area transforms how they provide service to our Financial Reps, their staff and our Clients, the tools they use must also be transformed.  Seeking an experienced Business Analyst to help build the new desktop / experience for our Customer Service Reps who is highly-motivated and skilled to help shape and execute on Field and Client Service Strategies.  You will work across a talented team of product managers, engineers, designers, other business analysts, and subject matter experts to discover, build, and launch features in an agile methodology focused on delivering outcomes.  A strong foundation of business and technical fundamentals should be complimented by soft skills in building relationships, effectively eliciting and documenting requirements, critical problem-solving skills, and working toward shared goals.

Primary Duties & Responsibilities

• Business Expertise : Use knowledge and experience to provide some expertise in at least one business area or domain while working to gain a broader understanding of business and domains surrounding the main focus. Articulate recommendations based on analytics and collaborate with Sr Business Analyst.
• Current State, Future State and Gap Analysis : Begin to assess, exercise judgement, and document current state across moderately complex processes and business areas and domains while partnering with Sr Business Analyst and peers. Use analytics and experience to resolve issues and to provide solutions.
• Gather Requirements : Responsible for fact-based requirement gathering and be able to analyze across business domains.
• Author User Stories and / or Features : Author user stories and / or features independently with medium complexity while participating and collaborating in some higher complexity situations. Support and provide thoughts and ideas throughout the development process as needs arise.
• Test Plan Review : Assist with coordinating and solution delivery test plans for medium complex efforts by participating in, and ensuring business sign-off of testing processes for medium and large efforts.
• Project Management : Use project management skills to successfully complete and advance work.
• Stakeholders : Articulate the features and user stories with business stakeholders.  Build and maintain relationships with business partners and knowledge share as needed.

Qualifications

Compensation Range : Pay Range - Start :

69,720.00

Pay Range - End : 129,480.00

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please c lick here for additional information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We are an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

PandoLogic. Category : Marketing & Biz Dev, Keywords : Senior Product Manager, Location : Franklin, WI-53132

Salary : $129,480