What are the responsibilities and job description for the Night Auditor position at Northwood Hospitality?
Job Summary
The Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.
Job Responsibilities
Guest Communication
- Greet and make all guests feel welcomed to the property.
- Register guests and assign rooms.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Respond to phone calls.
- Welcome and effectively resolve guest questions, issues and complaints.
Financial Transactions
Perform other duties as assigned.
Benefits :
EEO and ADA Statements
Planters Inn is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Education
Skills and Experience (Essential)
Skills and Experience (Preferred)
